Services A-Z (142)

Update your computer to add or remove a printer that is on the Dartmouth network

General Request for Admissions and Financial Aid

Dartmouth provides alumni and volunteers with help accessing online resources. The Alumni Help Desk will assist alumni with logging in and using the applications available to alumni.

Obtain approvals/assignment of requested scope

Information, Technology & Consulting's (ITC) Classroom Technology Services Group can assist you with audiovisual system design that will meet your teaching or business need.

Information, Technology & Consulting's (ITC) Classroom Technology Services Group can evaluate and make simple repairs to systems in other spaces as well as assist you with AV design upgrade that will meet your teaching or business need.

General Service Request for the Axiom Elite application platform

Access to Banner Pages and Self-Service

Please use this form to enter any Biomedical Informatics Study Inquiries

Due to changes imposed by Box in the terms of our agreement, Dartmouth will no longer be able to offer Box after October 12, 2019.

Your Dartmouth account includes a personal calendar. Shared calendars (such as conference rooms and group vacation calendars) need to be requested through the IT Service Desk.

ITC can provide a call center to a department that would like automated call routing with multiple prompts and menus.

Submit a ticket for any campus facilities and administrative systems issues or requests

Canvas is a web-based tool for teaching, learning, and collaboration. All Dartmouth classes are automatically provisioned with a Canvas site. Canvas integrates with many other teaching and learning tools used at Dartmouth. New features, enhancements and bug fixes are applied to Canvas every three weeks.

Departments request canvas access for doing administrative trainings

Request General Canvas Support

Create a limited use account for Guest access to Canvas

The following links are useful starting points for undergraduates to explore opportunities available to them.

Report an audio visual problem experienced in a central classroom.

Central booked classrooms are designed for self-service use of computer, video, and document display. Select this service to schedule a Classroom Specialist to review AV in your assigned space.

Several different tools are available for members of the Dartmouth community to electronically chat with others.

Echo360 is a classroom capture service that enables you to capture and distribute a recording of your class meeting to your students through Canvas.

The Computer Assurance Program (CAP) is an ITC program created to replace aging office computers with current, secure, high-performance desktop and laptop computers at a subsidized cost.

Order online today!

Host a conference call with up to one hundred attendees

CrashPlan is an automated, continuous, cloud-based back up and data recovery service for desktop and laptop devices.

Campus-wide emergency communication system

Request a new database (for MySQL, Postgres, SQL Server), a new database schema (Oracle), or an export/import of data.

Computer upgrade program for tenure track Faculty.

The Device Assurance Program (DAP) ensures that participating computers (Mac and Windows) are automatically kept up to date and protected against known and emerging security threats, and more easily and quickly serviced. DAP eliminates the hassles and worries associated with sorting through software and security updates and ensures that users taking advantage of the program are always up to date. All Dartmouth-owned computers are eligible for DAP.

Device Configuration Services provides support to customers interested in utilizing ITC client computer configuration tools

Request Service

http://dropbox.dartmouth.edu

Use this service if you need additional help in enrolling in Duo's 2FA.

Dartmouth email for students, faculty, and staff

Request for help with upgrading your email client (Outlook, MacMail, Thunderbird, Android OS Mail clients, etc)

Use this service to enroll in Duo

Video recording of campus events and public lectures.

The research computing department is undergoing transformation to become the Research Information, Technology and Consulting organization. As part of the transformation, critical information will be directed to the new Dartmouth Services site.

Finance, Procurement, and PCard

Google Teams provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

We provide systems support for GIS Software and GIS related projects. Visit the GIS website.

Chat and make video calls on the Google platform

Dartmouth's default campus printing system for students

If you tried to print a file on a GreenPrint printer, and it didn't print, or if the print quality was poor, you can request a refund for your account.

Human Resources and Payroll

Fill out a short form to request help or information when you don't have a Dartmouth account or can't sign in.

Fill out a short form to request help with something that's not working for you. Sign-in required.

Fill out a short form to request information, or help with something that's not broken. Sign-in required.

Classroom Technology Services (Class Tech) provides specialized in-room support to assist the faculty with technical and logistical aspects of technology used in A&S classrooms.

Install Application

Provide advice, consulting and development for middleware integration needs.

Request IP communicator

Institutional Reporting and Analysis (OBIEE), Data Warehouse

Feedback form to help us improve the services we deliver to the campus.

Dartmouth’s WordPress platform designed specifically for teaching, learning, and research.

Use this service to request renting the laptop cart which includes twenty Windows laptops.

Granting agencies often seek institutional commitment to proposed research in grant applications. The Research ITC group facilitates this effort.

Data management, computation and software for life sciences projects.

LinkedIn Learning provides online training options to supplement course work and skill sets for the Dartmouth community.
http://lil.dartmouth.edu

Use this Service to report an issue with Modern Authentication for Email.

Complete the necessary information to move your Dartmouth phone number to the new phone service.

Add new services to the network firewalls

Modifications to the network firewalls

Use this form to submit a request for networking services.

Request a new computer setup.

Request a Dartmouth Technology Orientation for a new employee.

Part of the Office 365 suite of tools, provides group collaboration space with email as the primary communications medium. Provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

Part of the Office 365 suite of tools, provides group collaboration space with chat as the primary communication medium. Provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

Access to OBIEE objects not provided via the OnBase Forms

Request OnBase services

Access Online Training Resources

Database Services ensures that customer databases are protected and monitored by establishing backup and recovery procedures, providing a secure database environment, and monitoring database performance.

Multi-function devices or desktop printers are available to members of the Dartmouth community.

OurFiles provides space to store files that are shared with other members of the Dartmouth community.

Use this service to request a fax number for your department to use to send outgoing faxes via email rather than needing a fax machine and analog phone line.

We help you convert sequential programs to run in parallel

General Service Request for the Planon application platform

Request to move a printer from one portion of the network to another.

Complete video production from planning, shooting, editing and distribution.

Purchase a new or used computer with a Dartmouth academic discount

Prepare your computer to be used when it no longer connects to Dartmouth's network

Welcome to RaDar, the centralized ordering system for shared resources. Please select the shared resource to view and purchase services and products offered by the resource

Applications include Grants, IRB, COI, HUB and CMR/eSirius.

Subscribe your Red Hat Enterprise Linux Server or Workstation to the ITC Satellite Server to receive system updates.

Renew a sponsored, departmental, organizational or service account

Be sure to include the building/location and room number where the problem occurred.

Telecommunication/Phone Issues

If you are having a problem with VPN or GlobalProtect, please report the problem here.

Report a problem with an application, database, server, or software infrastructure component

Service to report a phishing attempt.

Blitz group mailing list, ListServ List, O365 Group

Request a sponsored, departmental, organizational or service account

The Web Services team builds websites for administrative offices, academic departments, centers, institutes, and programs on campus. If you're interested in working with us, please complete the associated form.

Room or resource calendar, Vacation or other shared calendar

Authorized individuals may request access to their Dartmouth student organization account

Work with ITC staff to determine the best tools for you to use to collaborate with others - both at Dartmouth and external. This includes file storage options, communications, and group collaboration tools.

If you need assistance with a current Web Services' supported-site, please fill out the associated form. This includes training requests and questions about website content, site structure, analytics, and accessibility.

Request the creation/installation, reconfiguration, or general assistance for a new application, database, server, or software infrastructure component.

If you need training on a standard application, ITC can provide hands-on training.

Request learning design and educational technology support consultation.

Request a license to install the full client version of Microsoft Project

Request a license to install the full client version of Microsoft Visio

Request New API Or A Modification Of An Existing API

Use this form to request a service account for API integration.

Request an add/move/change for your telephone, activation of a new voicemail account or reset voicemail password.

Request Access or removal of access to Dartmouth Services that are restricted

Researchers at Dartmouth are entitled to access a foundation of computational resources at no cost.

Stay current with news and announcements by subscribing to various news-lists of interest.

Request data restoration

This service is used if you are working through a deployment and providing feedback regarding your experience.

Request a Risk or Compliance Assessment

Systems Infrastructure and Networking will provide service for designing, provisioning, hosting and administration of physical, virtual, and AWS cloud server infrastructure.

Set up access to a department printer address book.

Request Service

SharePoint sites allow you to create a collaboration and communication space for your department.

Integrate an application with Dartmouth SAML provider.

Video conferencing application to connect with people at Dartmouth

Slack is a single place for messaging, tools and files — helping everyone save time and collaborate together.

Software available for Researchers

Request new static IP addresses or modify existing records

Statistical consultancy

Storage offerings including block, NFS, and SMB storage protocols.

Submit a ticket for any student and faculty administrative systems issues or requests

Information, Technology & Consulting's (ITC) Classroom Technology Services Group offer self-serve, staff assisted, or fully staffed technology services for business meetings and campus events.

Research Computing helps you learn how to use research software and systems through our live training sessions and online classes.

Upgrade application to the latest version.

Video recording of campus events, public lectures and performances.

Connect to the Dartmouth network via VPN

To report an issue or problem with an existing site, or, for general website questions, please fill out the associated form.

Please send an email to research.computing@dartmouth.edu or call (603) 646-8936. Someone from the department will respond promptly and help you.

Self report your Windows 7 computer to get help from ITC on your options going forward.

Hardwired network connections in residence halls, offices, or other locations.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Learn more about the do-it-yourself web publishing platform for Dartmouth faculty, students, and staff.

XFINITY On Campus (XOC) is an IPTV service from Comcast delivered to laptops, tablets and smartphones through the Dartmouth network.

Yammer is a social networking tool for engaging with people across Dartmouth.

Web-based video conferencing application