Services A-Z (125)
Enrollment Operations
General Request for Admissions and Financial Aid
Administrative and Reporting Systems / Alumni and Advancement
Dartmouth provides alumni and volunteers with help accessing online resources. The Alumni Help Desk will assist alumni with logging in and using the applications available to alumni.
Research / High Performance Computing
Infrastructure / Application Integration
Obtain approvals/assignment of requested scope
Teaching, Learning and Classrooms / Classroom Technology Services / Technology-Enhanced Spaces
Information, Technology & Consulting's (ITC) Classroom Technology Services Group can assist you with audiovisual system design that will meet your teaching or business need.
Teaching, Learning and Classrooms / Classroom Technology Services / Technology-Enhanced Spaces
Information, Technology & Consulting's (ITC) Classroom Technology Services Group can evaluate and make simple repairs to systems in other spaces as well as assist you with AV design upgrade that will meet your teaching or business need.
Administrative and Reporting Systems / Student and Faculty Administrative Systems
General Service Request for the Axiom Elite application platform
Administrative and Reporting Systems / Student and Faculty Administrative Systems
Access to Banner Pages and Self-Service
Biomedical Informatics
Please use this form to enter any Biomedical Informatics Study Inquiries
Wifi, Network, VPN and Phone / Phone and Call Centers
ITC can provide a call center to a department that would like automated call routing with multiple prompts and menus.
Administrative and Reporting Systems / Student and Faculty Administrative Systems
Submit a ticket for any campus facilities and administrative systems issues or requests
Teaching, Learning and Classrooms / Teaching and Learning / Learning Management Systems - Canvas
Departments request canvas access for doing administrative trainings
Teaching, Learning and Classrooms / Teaching and Learning / Learning Management Systems - Canvas
Request General Canvas Support
Teaching, Learning and Classrooms / Teaching and Learning / Learning Management Systems - Canvas
Create a limited use account for Guest access to Canvas
Research / Undergraduate Research and Award Opportunities
The following links are useful starting points for undergraduates to explore opportunities available to them.
Teaching, Learning and Classrooms / Classroom Technology Services / Classroom Technology and Support
Report an audio visual problem experienced in a central classroom.
Teaching, Learning and Classrooms / Classroom Technology Services / Classroom Technology and Support
Central booked classrooms are designed for self-service use of computer, video, and document display. Select this service to schedule a Classroom Specialist to review AV in your assigned space.
Teaching, Learning and Classrooms / Classroom Technology Services / Classroom Technology and Support
Echo360 is a classroom capture service that enables you to capture and distribute a recording of your class meeting to your students through Canvas.
Computer Sales & Service / Assurance Programs
The Computer Assurance Program (CAP) is an ITC program created to replace aging office computers with current, secure, high-performance desktop and laptop computers at a subsidized cost.
Computer Sales & Service / Repairs
Computer Sales & Service / Sales
Use this service for quote and order requests of equipment or configurations of equipment not available on the storefront.
Computer Sales & Service / Sales
Order online today!
Wifi, Network, VPN and Phone / Phone and Call Centers
Host a conference call with up to one hundred attendees
Computer, Device, Software and Printing Support / Software
CrashPlan is an automated, continuous, cloud-based back up and data recovery service for desktop and laptop devices.
Infrastructure / Database Infrastructure
Request a new database (for MySQL, Postgres, SQL Server), a new database schema (Oracle), or an export/import of data.
Computer Sales & Service / Sales
Computer upgrade program for tenure track Faculty.
Computer Sales & Service / Assurance Programs
The Device Assurance Program (DAP) ensures that participating computers (Mac and Windows) are automatically kept up to date and protected against known and emerging security threats, and more easily and quickly serviced. DAP eliminates the hassles and worries associated with sorting through software and security updates and ensures that users taking advantage of the program are always up to date. All Dartmouth-owned computers are eligible for DAP.
Computer, Device, Software and Printing Support / Computer and Device Support
Device Configuration Services provides support to customers interested in utilizing ITC client computer configuration tools
Research / High Performance Computing
Administrative and Reporting Systems / Enterprise Content Management
Request Service
Email and Collaboration Tools / E-Mail and Calendaring
Request for help with upgrading your email client (Outlook, MacMail, Thunderbird, Android OS Mail clients, etc)
Email and Collaboration Tools / Television
Video recording of campus events and public lectures.
Research
The research computing department is undergoing transformation to become the Research Information, Technology and Consulting organization. As part of the transformation, critical information will be directed to the new Dartmouth Services site.
Administrative and Reporting Systems / Finance, Procurement, and PCard
Finance, Procurement, and PCard
Teaching, Learning and Classrooms
LinkedIn Learning's February Challenge: For the Love of Learning kicks off Monday, February 10. Complete the tasks by February 29. Submit a Challenge Completed form by March 4, 2020 to be entered into the drawing, one entry per person. The winner will be chosen from verified challenge finishers and announced the week of March 9.
Research / Field Specific Support
We provide systems support for GIS Software and GIS related projects. Visit the GIS website.
Computer, Device, Software and Printing Support / Printing
Dartmouth's default campus printing system for students
Computer, Device, Software and Printing Support / Printing
If you tried to print a file on a GreenPrint printer, and it didn't print, or if the print quality was poor, you can request a refund for your account.
Administrative and Reporting Systems / Human Resources and Payroll
Human Resources and Payroll
Can't find what you need?
Fill out a short form to request help or information when you don't have a Dartmouth account or can't sign in.
Can't find what you need?
Fill out a short form to request help with something that's not working for you. Sign-in required.
Can't find what you need?
Fill out a short form to request information, or help with something that's not broken. Sign-in required.
Teaching, Learning and Classrooms / Classroom Technology Services / Classroom Technology and Support
Classroom Technology Services (Class Tech) provides specialized in-room support to assist the faculty with technical and logistical aspects of technology used in A&S classrooms.
Computer, Device, Software and Printing Support / Software
Install Application
Infrastructure / Application Integration
Provide advice, consulting and development for middleware integration needs.
Wifi, Network, VPN and Phone / Phone and Call Centers
Request IP communicator
Administrative and Reporting Systems / Reporting and Analytics
Institutional Reporting and Analysis (OBIEE), Data Warehouse
Training and Consulting Services
Feedback form to help us improve the services we deliver to the campus.
Teaching, Learning and Classrooms / Teaching and Learning / Journeys Platform
Dartmouth’s WordPress platform designed specifically for teaching, learning, and research.
Computer Sales & Service / Loaners and Rentals
Use this service to request renting the laptop cart which includes up to twenty Windows laptops.
Research / Grant Support
Granting agencies often seek institutional commitment to proposed research in grant applications. The Research ITC group facilitates this effort.
Research / Field Specific Support
Data management, computation and software for life sciences projects.
Teaching, Learning and Classrooms / Online Learning Options
LinkedIn Learning provides online training options to supplement course work and skill sets for the Dartmouth community.
http://lil.dartmouth.edu
Training and Consulting Services
This service is used if you are working through a deployment and providing feedback regarding your experience.
Email and Collaboration Tools / E-Mail and Calendaring
Use this Service to report an issue with Modern Authentication for Email.
Wifi, Network, VPN and Phone / Wifi and Network
Add new services to the network firewalls
Wifi, Network, VPN and Phone / Wifi and Network
Modifications to the network firewalls
Wifi, Network, VPN and Phone / Wifi and Network
Use this form to submit a request for networking services.
Computer, Device, Software and Printing Support / Computer and Device Support
Request a new computer setup.
Computer, Device, Software and Printing Support / Computer and Device Support
Request a Dartmouth Technology Orientation for a new employee.
Administrative and Reporting Systems / Reporting and Analytics
Access to OBIEE objects not provided via the OnBase Forms
Administrative and Reporting Systems / Enterprise Content Management
Request OnBase services
Training and Consulting Services
Access Online Training Resources
Administrative and Reporting Systems / Oracle Database Services
Database Services ensures that customer databases are protected and monitored by establishing backup and recovery procedures, providing a secure database environment, and monitoring database performance.
Computer, Device, Software and Printing Support / Printing
Multi-function devices or desktop printers are available to members of the Dartmouth community.
Wifi, Network, VPN and Phone / Phone and Call Centers
Use this service to request a fax number for your department to use to send outgoing faxes via email rather than needing a fax machine and analog phone line.
Research / Code Development
We help you convert sequential programs to run in parallel
Administrative and Reporting Systems / Student and Faculty Administrative Systems
General Service Request for the Planon application platform
Research / High Performance Computing
Computer, Device, Software and Printing Support / Printing
Request to move a printer from one portion of the network to another.
Computer, Device, Software and Printing Support / Printing
Update your computer to add or remove a printer that is on the Dartmouth network.
Email and Collaboration Tools / Media Production
Complete video production from planning, shooting, editing and distribution.
Computer Sales & Service / Sales
Prepare your computer to be used when it no longer connects to Dartmouth's network
Research / Instrumentation and Scheduling
Welcome to RaDar, the centralized ordering system for shared resources. Please select the shared resource to view and purchase services and products offered by the resource
Research / Grant Support
Applications include Grants, IRB, COI, HUB and CMR/eSirius.
Infrastructure / Server Infrastructure
Subscribe your Red Hat Enterprise Linux Server or Workstation to the ITC Satellite Server to receive system updates.
Accounts and Access / Dartmouth Account (NetID)
Renew a sponsored, departmental, organizational or service account
Wifi, Network, VPN and Phone / Phone and Call Centers
Telecommunication/Phone Issues
Wifi, Network, VPN and Phone / VPN
If you are having a problem with VPN or GlobalProtect, please report the problem here.
Infrastructure
Report a problem with an application, database, server, or software infrastructure component
Security
Service to report a phishing attempt.
Email and Collaboration Tools / E-Mail and Calendaring
Blitz group mailing list, ListServ List, O365 Group
Accounts and Access / Dartmouth Account (NetID)
Request a sponsored, departmental, organizational or service account
Websites
The Web Services team builds websites for administrative offices, academic departments, centers, institutes, and programs on campus. If you're interested in working with us, please complete the associated form.
Email and Collaboration Tools / E-Mail and Calendaring
Room or resource calendar, Vacation or other shared calendar
Accounts and Access
Authorized individuals may request access to their Dartmouth student organization account
Email and Collaboration Tools / Collaboration and File Storage
Work with ITC staff to determine the best tools for you to use to collaborate with others - both at Dartmouth and external. This includes file storage options, communications, and group collaboration tools.
Websites
If you need assistance with a current Web Services' supported-site, please fill out the associated form. This includes training requests and questions about website content, site structure, analytics, and accessibility.
Infrastructure
Request the creation/installation, reconfiguration, or general assistance for a new application, database, server, or software infrastructure component.
Training and Consulting Services
If you need training on a standard application, ITC can provide hands-on training.
Teaching, Learning and Classrooms / Teaching and Learning / Educational Technology Consulting and Training
Request learning design and educational technology support consultation.
Computer, Device, Software and Printing Support / Software
Request a license to install the full client version of Microsoft Project
Computer, Device, Software and Printing Support / Software
Request a license to install the full client version of Microsoft Visio
Infrastructure / API Management
Request New API Or A Modification Of An Existing API
Infrastructure / API Management
Use this form to request a service account for API integration.
Wifi, Network, VPN and Phone / Phone and Call Centers
Request an add/move/change for your telephone, activation of a new voicemail account or reset voicemail password.
Accounts and Access
Request Access or removal of access to Dartmouth Services that are restricted
Research
Researchers at Dartmouth are entitled to access a foundation of computational resources at no cost.
Research
Stay current with news and announcements by subscribing to various news-lists of interest.
Infrastructure / Server Infrastructure
Request data restoration
Security
Request a Risk or Compliance Assessment
Infrastructure / Server Infrastructure
Systems Infrastructure and Networking will provide service for designing, provisioning, hosting and administration of physical, virtual, and AWS cloud server infrastructure.
Computer, Device, Software and Printing Support / Printing
Set up access to a department printer address book.
Administrative and Reporting Systems / Enterprise Content Management
Request Service
Infrastructure / Application Integration
Integrate an application with Dartmouth SAML provider.
Email and Collaboration Tools / Collaboration and File Storage
This service is for the purpose of requesting that a Slack workspace owned by a Dartmouth student, faculty member, or staff member be migrated to the Dartmouth Slack enterprise grid.
Research / Software for Research
Software available for Researchers
Wifi, Network, VPN and Phone / Wifi and Network
Request new static IP addresses or modify existing records
Research / Field Specific Support
Statistical consultancy
Infrastructure / Server Infrastructure
Storage offerings including block, NFS, and SMB storage protocols.
Administrative and Reporting Systems / Student and Faculty Administrative Systems
Submit a ticket for any student and faculty administrative systems issues or requests
Teaching, Learning and Classrooms / Classroom Technology Services / Technology for Business Meetings and Campus Events
Information, Technology & Consulting's (ITC) Classroom Technology Services Group offer self-serve, staff assisted, or fully staffed technology services for business meetings and campus events.
Research
Research Computing helps you learn how to use research software and systems through our live training sessions and online classes.
Computer Sales & Service / Sales
Order form for use by Tuck IT
Computer, Device, Software and Printing Support / Software
Upgrade application to the latest version.
Email and Collaboration Tools / Media Production
Video recording of campus events, public lectures and performances.
Wifi, Network, VPN and Phone / Wifi and Network
Connect to the Dartmouth network via VPN
Research
Please send an email to research.computing@dartmouth.edu or call (603) 646-8936. Someone from the department will respond promptly and help you.
Computer, Device, Software and Printing Support / Computer and Device Support
Self report your Windows 7 computer to get help from ITC on your options going forward.
Wifi, Network, VPN and Phone / Wifi and Network
Hardwired network connections in residence halls, offices, or other locations.
Wifi, Network, VPN and Phone / Wifi and Network
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Websites
Learn more about the do-it-yourself web publishing platform for Dartmouth faculty, students, and staff.
Infrastructure
Your account is scheduled for deletion. This service allows you to exercise your options.
Email and Collaboration Tools / Television
XFINITY On Campus (XOC) is an IPTV service from Comcast delivered to laptops, tablets and smartphones through the Dartmouth network.