Services A-Z (142)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Add/Remove Printer

Update your computer to add or remove a printer that is on the Dartmouth network

Admissions and Financial Aid General Request

General Request for Admissions and Financial Aid

Alumni Helpdesk

Dartmouth provides alumni and volunteers with help accessing online resources. The Alumni Help Desk will assist alumni with logging in and using the applications available to alumni.

Andes- Shared Memory Computer (SMP)

API Key Scope Approval/Assignment

Obtain approvals/assignment of requested scope

AV System Design and Installation

Information, Technology & Consulting's (ITC) Classroom Technology Services Group can assist you with audiovisual system design that will meet your teaching or business need.

AV System Repair and Upgrade

Information, Technology & Consulting's (ITC) Classroom Technology Services Group can evaluate and make simple repairs to systems in other spaces as well as assist you with AV design upgrade that will meet your teaching or business need.

Axiom Support Request

General Service Request for the Axiom Elite application platform

B

Banner: Access Request

Access to Banner Pages and Self-Service

Biomedical Informatics Study Inquiry

Please use this form to enter any Biomedical Informatics Study Inquiries

Box Migration

Due to changes imposed by Box in the terms of our agreement, Dartmouth will no longer be able to offer Box after October 12, 2019.

C

Calendar

Your Dartmouth account includes a personal calendar. Shared calendars (such as conference rooms and group vacation calendars) need to be requested through the IT Service Desk.

Call Center

ITC can provide a call center to a department that would like automated call routing with multiple prompts and menus.

Campus Facilities Administrative Systems Request

Submit a ticket for any campus facilities and administrative systems issues or requests

Canvas

Canvas is a web-based tool for teaching, learning, and collaboration. All Dartmouth classes are automatically provisioned with a Canvas site. Canvas integrates with many other teaching and learning tools used at Dartmouth. New features, enhancements and bug fixes are applied to Canvas every three weeks.

Canvas: Request an Org Site

Departments request canvas access for doing administrative trainings

Canvas: Request General Support

Request General Canvas Support

Canvas: Request Guest Account for Canvas Access

Create a limited use account for Guest access to Canvas

Centers at Dartmouth

The following links are useful starting points for undergraduates to explore opportunities available to them.

Central Classroom AV - Report a Problem

Report an audio visual problem experienced in a central classroom.

Central Classroom Orientation

Central booked classrooms are designed for self-service use of computer, video, and document display. Select this service to schedule a Classroom Specialist to review AV in your assigned space.

Chat

Several different tools are available for members of the Dartmouth community to electronically chat with others.

Classroom Capture

Echo360 is a classroom capture service that enables you to capture and distribute a recording of your class meeting to your students through Canvas.

Computer Assurance Program

The Computer Assurance Program (CAP) is an ITC program created to replace aging office computers with current, secure, high-performance desktop and laptop computers at a subsidized cost.

Computer Hardware Repair Pickup

Computer Store Online Orders

Order online today!

Conference Bridge

Host a conference call with up to one hundred attendees

CrashPlan Desktop Backup and Restore

CrashPlan is an automated, continuous, cloud-based back up and data recovery service for desktop and laptop devices.

D

DartAlert

Campus-wide emergency communication system

Database Request

Request a new database (for MySQL, Postgres, SQL Server), a new database schema (Oracle), or an export/import of data.

Dean of Faculty Computer Equipment Program

Computer upgrade program for tenure track Faculty.

Device Assurance Program

The Device Assurance Program (DAP) ensures that participating computers (Mac and Windows) are automatically kept up to date and protected against known and emerging security threats, and more easily and quickly serviced. DAP eliminates the hassles and worries associated with sorting through software and security updates and ensures that users taking advantage of the program are always up to date. All Dartmouth-owned computers are eligible for DAP.

Device Configuration

Device Configuration Services provides support to customers interested in utilizing ITC client computer configuration tools

Discovery Cluster

DocuSign Service Request

Request Service

Dropbox

Duo Service Request

Use this service if you need additional help in enrolling in Duo's 2FA.

E

Email

Dartmouth email for students, faculty, and staff

Email Client Upgrade

Request for help with upgrading your email client (Outlook, MacMail, Thunderbird, Android OS Mail clients, etc)

Enroll in Duo

Use this service to enroll in Duo

Event Recording

Video recording of campus events and public lectures.

F

FAQs and working with Research Computing

The research computing department is undergoing transformation to become the Research Information, Technology and Consulting organization. As part of the transformation, critical information will be directed to the new Dartmouth Services site.

Finance, Procurement, and PCard

Finance, Procurement, and PCard

G

G Suite for Education

Google Teams provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

GIS - Geographic Information Systems

We provide systems support for GIS Software and GIS related projects. Visit the GIS website.

Google Hangouts

Chat and make video calls on the Google platform

GreenPrint

Dartmouth's default campus printing system for students

GreenPrint Refund Request

If you tried to print a file on a GreenPrint printer, and it didn't print, or if the print quality was poor, you can request a refund for your account.

H

Human Resources and Payroll

Human Resources and Payroll

I

I don't have a Dartmouth account or can't sign in

Fill out a short form to request help or information when you don't have a Dartmouth account or can't sign in.

I need to report a Problem

Fill out a short form to request help with something that's not working for you. Sign-in required.

I need to submit a Request

Fill out a short form to request information, or help with something that's not broken. Sign-in required.

In-Class Academic Support

Classroom Technology Services (Class Tech) provides specialized in-room support to assist the faculty with technical and logistical aspects of technology used in A&S classrooms.

Install Application

Install Application

Integration Consulting Service

Provide advice, consulting and development for middleware integration needs.

IP Communicator/Soft Phone

Request IP communicator

IRA (OBIEE): Data Warehouse

Institutional Reporting and Analysis (OBIEE), Data Warehouse

ITC Service Improvement

Feedback form to help us improve the services we deliver to the campus.

J

Journeys Platform

Dartmouth’s WordPress platform designed specifically for teaching, learning, and research.

L

Laptop Cart Rental

Use this service to request renting the laptop cart which includes twenty Windows laptops.

Letters of Support

Granting agencies often seek institutional commitment to proposed research in grant applications. The Research ITC group facilitates this effort.

Life Science Informatics/Bioinformatics

Data management, computation and software for life sciences projects.

LinkedIn Learning Online Training

LinkedIn Learning provides online training options to supplement course work and skill sets for the Dartmouth community.
http://lil.dartmouth.edu

M

Modern Authentication for Improved Email Security

Use this Service to report an issue with Modern Authentication for Email.

Move Phone to Jive

Complete the necessary information to move your Dartmouth phone number to the new phone service.

N

Network Firewalls - Add

Add new services to the network firewalls

Network Firewalls - Modify

Modifications to the network firewalls

Network General Request

Use this form to submit a request for networking services.

New Computer Setup

Request a new computer setup.

New Employee Technology Orientation

Request a Dartmouth Technology Orientation for a new employee.

O

O365 Groups

Part of the Office 365 suite of tools, provides group collaboration space with email as the primary communications medium. Provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

O365 Teams

Part of the Office 365 suite of tools, provides group collaboration space with chat as the primary communication medium. Provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

OBIEE: Object Access Request

Access to OBIEE objects not provided via the OnBase Forms

OnBase System Request

Request OnBase services

Online Training

Access Online Training Resources

Oracle Database Hosting Service

Database Services ensures that customer databases are protected and monitored by establishing backup and recovery procedures, providing a secure database environment, and monitoring database performance.

Order a New Printer

Multi-function devices or desktop printers are available to members of the Dartmouth community.

OurFiles: Request a New Site

OurFiles provides space to store files that are shared with other members of the Dartmouth community.

Outgoing eFax

Use this service to request a fax number for your department to use to send outgoing faxes via email rather than needing a fax machine and analog phone line.

P

Parallel Programming

We help you convert sequential programs to run in parallel

Planon: Service Request

General Service Request for the Planon application platform

Polaris- Shared Memory Computer (SMP)

Printer IP Address Request

Request to move a printer from one portion of the network to another.

Produce a video

Complete video production from planning, shooting, editing and distribution.

Purchase a new or used computer

Purchase a new or used computer with a Dartmouth academic discount

Purchase Your Computer When You Leave Dartmouth

Prepare your computer to be used when it no longer connects to Dartmouth's network

R

RaDar

Welcome to RaDar, the centralized ordering system for shared resources. Please select the shared resource to view and purchase services and products offered by the resource

RAPPORT Access

Applications include Grants, IRB, COI, HUB and CMR/eSirius.

Red Hat Enterprise Linux Licensing and Updates

Subscribe your Red Hat Enterprise Linux Server or Workstation to the ITC Satellite Server to receive system updates.

Renew an expiring Account

Renew a sponsored, departmental, organizational or service account

Report a Network problem

Be sure to include the building/location and room number where the problem occurred.

Report a Phone Problem

Telecommunication/Phone Issues

Report a Problem with VPN

If you are having a problem with VPN or GlobalProtect, please report the problem here.

Report an Infrastructure Problem

Report a problem with an application, database, server, or software infrastructure component

Report Phishing or Spam

Service to report a phishing attempt.

Request a Mailing List

Blitz group mailing list, ListServ List, O365 Group

Request a new Account

Request a sponsored, departmental, organizational or service account

Request a New Website

The Web Services team builds websites for administrative offices, academic departments, centers, institutes, and programs on campus. If you're interested in working with us, please complete the associated form.

Request a Shared Calendar

Room or resource calendar, Vacation or other shared calendar

Request Access to Student Org Account (COSO / Greek Life)

Authorized individuals may request access to their Dartmouth student organization account

Request for Consultation for Collaboration/File Storage Options

Work with ITC staff to determine the best tools for you to use to collaborate with others - both at Dartmouth and external. This includes file storage options, communications, and group collaboration tools.

Request Help with an Existing Website

If you need assistance with a current Web Services' supported-site, please fill out the associated form. This includes training requests and questions about website content, site structure, analytics, and accessibility.

Request Infrastructure

Request the creation/installation, reconfiguration, or general assistance for a new application, database, server, or software infrastructure component.

Request Instructor-led Training

If you need training on a standard application, ITC can provide hands-on training.

Request Learning Design and Technology Support

Request learning design and educational technology support consultation.

Request Microsoft Project

Request a license to install the full client version of Microsoft Project

Request Microsoft Visio

Request a license to install the full client version of Microsoft Visio

Request New API Or A Modification Of An Existing API

Request New API Or A Modification Of An Existing API

Request New Service Account for API

Use this form to request a service account for API integration.

Request or Update Phone or Voicemail

Request an add/move/change for your telephone, activation of a new voicemail account or reset voicemail password.

Request/Remove Access

Request Access or removal of access to Dartmouth Services that are restricted

Research Computing Bill of Rights

Researchers at Dartmouth are entitled to access a foundation of computational resources at no cost.

Research Computing Mailing list

Stay current with news and announcements by subscribing to various news-lists of interest.

Restore Request

Request data restoration

Ringed Deployment Feedback

This service is used if you are working through a deployment and providing feedback regarding your experience.

Risk and Compliance Assessment

Request a Risk or Compliance Assessment

S

Server Request

Systems Infrastructure and Networking will provide service for designing, provisioning, hosting and administration of physical, virtual, and AWS cloud server infrastructure.

Set Up Access to Printer Address Book

Set up access to a department printer address book.

SharePoint System request

Request Service

SharePoint: Request a New Site

SharePoint sites allow you to create a collaboration and communication space for your department.

Single Sign-on Integration

Integrate an application with Dartmouth SAML provider.

Skype for Business

Video conferencing application to connect with people at Dartmouth

Slack

Slack is a single place for messaging, tools and files — helping everyone save time and collaborate together.

Software for Research

Software available for Researchers

Static IP

Request new static IP addresses or modify existing records

Statistics

Statistical consultancy

Storage Request

Storage offerings including block, NFS, and SMB storage protocols.

Student and Faculty Administrative Systems Request

Submit a ticket for any student and faculty administrative systems issues or requests

T

Technology for Business Meetings and Campus Events

Information, Technology & Consulting's (ITC) Classroom Technology Services Group offer self-serve, staff assisted, or fully staffed technology services for business meetings and campus events.

Training

Research Computing helps you learn how to use research software and systems through our live training sessions and online classes.

U

Upgrade Application

Upgrade application to the latest version.

V

Video recording and live event streaming

Video recording of campus events, public lectures and performances.

VPN Access

Connect to the Dartmouth network via VPN

W

Website Requests and Problems

To report an issue or problem with an existing site, or, for general website questions, please fill out the associated form.

When you are unable to find a service you need, yet related to research...

Please send an email to research.computing@dartmouth.edu or call (603) 646-8936. Someone from the department will respond promptly and help you.

Windows 7 Upgrade

Self report your Windows 7 computer to get help from ITC on your options going forward.

Wired Network

Hardwired network connections in residence halls, offices, or other locations.

Wireless Network

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

WordPress

Learn more about the do-it-yourself web publishing platform for Dartmouth faculty, students, and staff.

X

Xfinity Streaming TV

XFINITY On Campus (XOC) is an IPTV service from Comcast delivered to laptops, tablets and smartphones through the Dartmouth network.

Y

Yammer

Yammer is a social networking tool for engaging with people across Dartmouth.

Z

Zoom

Web-based video conferencing application