Services A-Z (153)

Report an audio visual problem experienced in a an A&S classroom.

Meet with with a Classroom Specialist from the ITC, Classroom Technology Services (Class Tech) team. Schedule an orientation to learn how to use the audio visual system in your central booked classroom. Or schedule a consultation to review the audio visual needs for a non-central booked classroom.

General Request for Admissions and Financial Aid

Request a Shared Device License for Adobe Creative Cloud.

Dartmouth provides alumni and volunteers with help accessing online resources. The Alumni Help Desk will assist alumni with logging in and using the applications available to alumni.

Obtain approvals/assignment of requested scope

Information, Technology & Consulting's (ITC) Classroom Technology Services Group can assist you with audiovisual system design that will meet your teaching or business need.

Information, Technology & Consulting's (ITC) Classroom Technology Services Group can evaluate and make simple repairs to systems in other spaces as well as assist you with audio visual design upgrade that will meet your teaching or business need.

General Service Request for the Axiom Elite application platform

Access to Banner Pages and Self-Service

Use this service to submit a Biomedical Informatics help ticket.

Please use this form to enter any Biomedical Informatics Study Inquiries

Use this service if you need a change made to multiple accounts or need to request multiple accounts created

ITC can provide a call center or dial plan to a department that would like automated call routing with multiple prompts and menus.

Submit a ticket for any campus facilities and administrative systems issues or requests

Departments request canvas access for doing administrative trainings

Request General Canvas Support

Create a limited use account for Guest access to Canvas

The following links are useful starting points for undergraduates to explore opportunities available to them.

Classroom capture is a service that enables you to capture and distribute a recording of your class meeting to your students through Canvas.

Do you need access to your Echo360 Classroom Capture recordings? Submit a request to have your Echo360 recordings (that have been transferred to Panopto) to be unarchived.

The Computer Assurance Program (CAP) is an ITC program created to replace aging office computers with current, secure, high-performance desktop and laptop computers at a subsidized cost.

Use this service to request repairs, both for equipment drop-offs at the repair shop, and to request pickup/delivery services (pickup/delivery available for staff/faculty only).

Use this service for quote and order requests of equipment or configurations of equipment not available on the storefront.

Order online today!

Host a conference call with up to one hundred attendees

CrashPlan is an automated, continuous, cloud-based back up and data recovery service for desktop and laptop devices.

Use this to place a request for the CS Technology Services group. They work with Planon, Famis, Lenel, and other Campus Services systems.

Request a new database (for MySQL, Postgres, SQL Server), a new database schema (Oracle), or an export/import of data.

Computer upgrade program for tenure/ tenure track Faculty.

This service is to request equipment needed to support critical business processes for a Department

The Device Assurance Program (DAP) ensures that participating computers (Mac and Windows) are automatically kept up to date and protected against known and emerging security threats, and more easily and quickly serviced. DAP eliminates the hassles and worries associated with sorting through software and security updates and ensures that users taking advantage of the program are always up to date. All Dartmouth-owned computers are eligible for DAP.

Device Configuration Services provides support to customers interested in utilizing ITC client computer configuration tools

Request Service

Request for help with upgrading your email client (Outlook, MacMail, Thunderbird, Android OS Mail clients, etc)

Video recording of campus events and public lectures.

The research computing department is undergoing transformation to become the Research Information, Technology and Consulting organization. As part of the transformation, critical information will be directed to the new Dartmouth Services site.

This service is available for current FileMaker users to submit their option for the Filemaker 19 Upgrade.

Finance, Procurement, and PCard

We provide systems support for GIS Software and GIS related projects. Visit the GIS website.

Submit a ticket here if you have questions or issues in the GoPhish Tournament.  These will be routed to a team that can assist.

Dartmouth's default campus printing system for students

GreenPrint refund requests are allowed when there is an error or problem with your job in Greenprint, but not when you printed something that you didn't want.

Request more paper or toner for a GreenPrint printer.

Human Resources and Payroll

Fill out a short form to request help or information when you don't have a Dartmouth account or can't sign in.

Request support for a computer problem

Submit this Service Request if you need help accessing Panopto, or if you need assistance with using Panopto functionality.

Submit this Service Request if you are having trouble creating your Slack workspace from your Canvas course site, or are having technical issues with the Canvas Slack integration.

Fill out a short form to request help with something that's not working for you. Sign-in required.

ITC, Classroom Technology Services (Class Tech) provides in-room audio visual support in central booked / non-central classrooms to assist the faculty with technical and logistical aspects of technology for A&S courses.

Request help installing an application

Provide advice, consulting and development for middleware integration needs.

Institutional Reporting and Analysis (OBIEE), Data Warehouse

Feedback form to help us improve the services we deliver to the campus.

Dartmouth’s WordPress platform designed specifically for teaching, learning, and research.

Use this service to request renting the laptop cart which includes up to twenty Windows laptops.

Rental Laptops are available for $10 per day.

Granting agencies often seek institutional commitment to proposed research in grant applications. The Research ITC group facilitates this effort.

Data management, computation and software for life sciences projects.

LinkedIn Learning provides online training options to supplement course work and skill sets for the Dartmouth community.
http://lil.dartmouth.edu

This service is used if you are working through a deployment and providing feedback regarding your experience.

Use this Service to report an issue with Modern Authentication for Email.

Add new services to the network firewalls

Modifications to the network firewalls

Use this form to submit a request for networking services.

Request a new computer setup.

Request a Dartmouth Technology Orientation for a new employee.

Access to OBIEE objects not provided via the OnBase Forms

Request OnBase services

Access Online Training Resources

Database Services ensures that customer databases are protected and monitored by establishing backup and recovery procedures, providing a secure database environment, and monitoring database performance.

Multi-function devices or desktop printers are available to members of the Dartmouth community.

Use this service to request a fax number for your department to use to send outgoing faxes via email rather than needing a fax machine and analog phone line.

We help you convert sequential programs to run in parallel

General Service Request for the Planon application platform

Request to move a printer from one portion of the network to another.

Update your computer to add or remove a printer that is on the Dartmouth network.

Complete video production from planning, shooting, editing and distribution.

Prepare your computer to be used when it no longer connects to Dartmouth's network

Welcome to RaDar, the centralized ordering system for shared resources. Please select the shared resource to view and purchase services and products offered by the resource

Applications include Grants, IRB, COI, HUB and CMR/eSirius.

Subscribe your Red Hat Enterprise Linux Server or Workstation to the ITC Satellite Server to receive system updates.

Please use this service to submit a repair request if you are a student who is currently remote/off-campus.

Renew a sponsored, departmental, organizational or service account
Request sponsored continuation of account post leaving Dartmouth for actively doing work for the College for a limited time

Telecommunication/Phone Issues

If you are having a problem with VPN or GlobalProtect, please report the problem here.

Report a problem with an application, database, server, or software infrastructure component

Service to report a phishing attempt.

Quickly report a Zoom Bombing incident.

Request an Office 365 Distribution List or a Listserv List.

Office 365 Groups can be created on your own. See the instructions for how to create an Office 365 Group below:
https://services.dartmouth.edu/TDClient/1806/Po...

Request a sponsored, departmental, organizational or service account

Room or resource calendar, Vacation or other shared calendar

1) As a Faculty member, you can create your Slack workspace directly from your Canvas course page! Follow instructions here to create your course workspace from Canvas.

2) If you are Faculty and do not have experience with Slack, it is recommended that you use Canvas Discussion Board.  If you have questions about this recommendation, please contact help@dartmouth.edu.

Authorized individuals may request access to their Dartmouth student organization account

Work with ITC staff to determine the best tools for you to use to collaborate with others - both at Dartmouth and external. This includes file storage options, communications, and group collaboration tools.

If you need assistance with a current Web Services' supported-site, please fill out the associated form. This includes training requests and questions about website content, site structure, analytics, and accessibility.

Request the creation/installation, reconfiguration, or general assistance for a new application, database, server, or software infrastructure component.

Request learning design and educational technology support consultation.

Request New API Or A Modification Of An Existing API

Use this form to request a service account for API integration.

Request an add/move/change for your telephone, activation of a new voicemail account or reset voicemail password.

Request a license to install the full client version of Microsoft Project, Microsoft Visio, and Adobe Creative Cloud.

If you need training on a standard application, ITC can provide hands-on training.

This service is for those Dartmouth students, faculty, and staff who have created Dropbox accounts using email accounts other than their Dartmouth primary email and wish to merge that with the Dartmouth Dropbox account.

Request Access or removal of access to Dartmouth Services that are restricted

Researchers at Dartmouth are entitled to access a foundation of computational resources at no cost.

Stay current with news and announcements by subscribing to various news-lists of interest.

DHMC Employees working in Dartmouth labs will need a NetID to access Research Return-to-Work web forms and applications.

Request data restoration

Schedule on-site technology support for your department while moving back into offices.

Request a Risk or Compliance Assessment

Systems Infrastructure and Networking will provide service for designing, provisioning, hosting and administration of physical, virtual, and AWS cloud server infrastructure.

Set up access to a department printer address book.

Request Service

Integrate an application with Dartmouth SAML provider.

This service is for the purpose of requesting that a Slack workspace owned by a Dartmouth faculty or staff member be migrated to the Dartmouth Slack Enterprise Grid.

Software available for Researchers

Request new static IP addresses or modify existing records

Statistical consultancy

Storage offerings including block, NFS, and SMB storage protocols.

Dartmouth Students submit a request for technology help here

Submit a ticket for any student and faculty administrative systems issues or requests

ITC, Classroom Technology Services (Class Tech) offer self-serve, staff assisted, or fully staffed technology services for business meetings and campus events.

Research Computing helps you learn how to use research software and systems through our live training sessions and online classes.

Get information about which applications have dependencies on IE and what users are still using IE. We need to let them know that they should move to a different browser.
For more information see https://services.dartmouth.edu/TDClient/1806/Po...

Order form for use by Tuck IT

Use this service to request an unlock of a web form that uploads to OnBase

Upgrade application to the latest version.

Video recording of campus events, public lectures and performances.

Connect to the Dartmouth network via VPN

Website and hosting requests for administrative offices, academic departments, centers, institutes, programs, faculty, and students.

Please send an email to research.computing@dartmouth.edu or call (603) 646-8936. Someone from the department will respond promptly and help you.

Self report your Windows 7 computer to get help from ITC on your options going forward.

Hardwired network connections in residence halls, offices, or other locations.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Learn more about the do-it-yourself web publishing platform for Dartmouth faculty, students, and staff.

Your account is scheduled for deletion. This service allows you to exercise your options. Required information is marked with a red asterisk (*).

Your web site requires migration or deletion. This service allows you to exercise your options. Required information is marked with a red asterisk (*).
You may enter up to 2 sites to be migrated on this form. If you have more than 2 sites to migrate, please complete additional requests.

XFINITY On Campus (XOC) is an IPTV service from Comcast delivered to laptops, tablets and smartphones through the Dartmouth network.

Use this service to request on-campus Zoom training for your department or in your assigned classroom.

Obtain skills using Zoom for your remote class meetings. Click on this service to learn more.

Zoom Webinar is used for web-based meetings with view-only attendees (not interactive) with queued Q&A submissions. Dartmouth has a variety of webinar sizes (attendees) available: 100, 500, *1,000, *3,000, *5,000, *10,000. (*Very limited quantities).
For more about Zoom Webinars and Large Meetings: https://services.dartmouth.edu/TDClient/1806/Po...