Knowledge Base

Categories (26)

Dartmouth Remote

Information and resources for remote teaching, learning, and working.
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TechTalk

2025 Schedule
February 25th - April 29th - June 24th - August 26th - October 28th - December 9th
Email ITC@Dartmouth.edu for a link.
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Teach Remotely

Technology and tools to help faculty Keep Teaching - Also visit https://sites.dartmouth.edu/teachremote/

Remote Teaching and Learning with Library Resources - https://www.library.dartmouth.edu/use-library-r...
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Administrative and Reporting Systems

Oracle EBS, Banner, DartHub, Financials, Procurement, CS Gold, OnBase, IRA, Planon
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Order and Purchase Dartmouth Equipment

Order and Purchase Dartmouth equipment
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Communication and Collaboration

Zoom, Panopto, Canvas, Slack, Dropbox, Email & Calendar, Video Conferencing, File Sharing, O365, Google, Phones, TV
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New to Dartmouth

Information for students, faculty and staff who are new to Dartmouth.
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Accounts and Access

Accounts, Duo, Web Authentication, Access to Systems, Passwords, NetIDs
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Computer, AV, Device, and Printing

How-to and self-help information for computers, mobile devices, and printers.

Still need help?
- Browse Computer, Device, and Printing support services: https://services.dartmouth.edu/TDClient/1806/Po...
- Or search the Service Catalog: https://services.dartmouth.edu/TDClient/1806/Po...
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Software and Solutions

Dartmouth software and enterprise solutions.
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Dartmouth Services Portal

Information about using the Dartmouth Services Portal
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Leaving Dartmouth

Information for students, faculty and staff who are leaving Dartmouth.
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Infrastructure Platforms and Services

Internal documentation of computing, storage, and backup platforms as it pertains to the Infrastructure Services Team.
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ITC Event Notices

Information about upcoming changes and events
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Policies

Members of the Dartmouth community are expected to abide by College policies in their use of computing and information technology resources.

This section contains articles regarding the rules and guidelines for acceptable use administered by Dartmouth Information, Technology and Consulting, as well as other College departments.
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Research Computing

Data Storage, High Performance Computing, Software development, Support for Researchers, GIS, Statistics, Surveys, CCMR and IACUC
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Information Security and Data Protection

Safe Computing and Data Security, VPN, Spam, Phishing, Data Integrity, Compliance
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Teaching, Learning and Classrooms

Canvas, Classrooms, Learning Designers
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Websites

For articles about creating and modifying websites created with Drupal, Wordpress and OmniUpdate.
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Wifi, Network, VPN and Phone

Articles that are about the Wired Network, Wireless Network, VPN, GlobalProtect, and Phone.
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Return-To-Work

Articles relevant to Return-to-Work initiatives (LMI, TSA, etc.)
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Human Resources

Includes the updated DORR Training manual & the Recruitment Toolkit.
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Hardware Ordering

Main page to order computer hardware
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Faculty Portal

Knowledge base articles specific to faculty resources.
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Training

Training resources for ITC software services.
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Data Governance

Data Governance Program Knowledge Base Articles
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Articles (26)

Pinned Article 2025 ITC Website People Page Update

A&S Central Classrooms

List of all the central classrooms supported for the Arts and Sciences College.

Applications Manager (AppWorx) client cannot login due to ssl_handshake failure error

Applications Manager (AppWorx) login fails with the error "javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure"

Ash (Student) Team

Birch Team Modals

Changing Your Personal Email- Student

Changing your personal email through Darthub

Classrooms Tab - Test

Computer Sales and Service Updates

Follow this page for ongoing updates

Dartmouth Campus Public IP Address Space

DIB - My Story

History of DIB

Did You Know?

Digitial Signage - Sony Bravia Signage Setup

How to set up Bravia Digital Signage

Duo Universal - Manage your Devices

DUO Universal Setup

ESRI ArcGIS Pro geospatial data science software via Remote Desktop Services (RDS)

Installing and Using an IPEVO Document Camera

IPEVO Installation and Use

Installing support for International Phonetic Alphabet (IPA) text input

Juniper Core Network Transition Open AV Downtime - List of rooms impacted

list of rooms impacted during update

Linux Email Clients and Modern Authentication

This KBA discusses email options for Linux users accessing our Microsoft 365 mailboxes.

OEM Driver Update Links

Partial Match - New 2024

Pronunciation Tool

A tool to allow a student to record the pronunciation of their name for Dartmouth Faculty and Staff to hear how the name is pronounced.

Required Technologies for Accessing the Dartmouth Campus Network

Verifying SecureW2 JoinNow Installation

VoiceThread Canvas Integration

VoiceThread Guide