Knowledge Base

Categories (26)

Dartmouth Remote

Information and resources for remote teaching, learning, and working.


A fun, open tech forum where topics discussed are driven by you, the covert tech hero at Dartmouth!

Teach Remotely

Technology and tools to help faculty Keep Teaching - Also visit

Remote Teaching and Learning with Library Resources -

Administrative and Reporting Systems

Oracle EBS, Banner, DartHub, Financials, Procurement, CS Gold, OnBase, IRA, Planon

Accounts and Access

Accounts, Duo, Web Authentication, Access to Systems, Passwords, NetIDs

Order and Purchase Dartmouth Equipment

Order and Purchase Dartmouth equipment

Communication and Collaboration

Zoom, Panopto, Canvas, Slack, Dropbox, Email & Calendar, Video Conferencing, File Sharing, O365, Google, Phones, TV

New to Dartmouth

Information for students, faculty and staff who are new to Dartmouth.

Computer, Device, and Printing

How-to and self-help information for computers, mobile devices, and printers.

Still need help?
- Browse Computer, Device, and Printing support services:
- Or search the Service Catalog:

Software and Solutions

Dartmouth software and enterprise solutions.

Dartmouth Services Portal

Information about using the Dartmouth Services Portal

Leaving Dartmouth

Information for students, faculty and staff who are leaving Dartmouth.


Internal documentation of computing, storage, and backup platforms as it pertains to the Infrastructure Services Team.

ITC Event Notices

Information about upcoming changes and events


Members of the Dartmouth community are expected to abide by College policies in their use of computing and information technology resources.

This section contains articles regarding the rules and guidelines for acceptable use administered by Dartmouth Information, Technology and Consulting, as well as other College departments.

Research Computing

Data Storage, High Performance Computing, Software development, Support for Researchers, GIS, Statistics, Surveys, CCMR and IACUC

Information Security and Data Protection

Safe Computing and Data Security, VPN, Spam, Phishing, Data Integrity, Compliance

Teaching, Learning and Classrooms

Canvas, Classrooms, Learning Designers


For articles about creating and modifying websites created with Drupal, Wordpress and OmniUpdate.

Wifi, Network, VPN and Phone

Articles that are about the Wired Network, Wireless Network, VPN, GlobalProtect, and Phone.


Articles relevant to Return-to-Work initiatives (LMI, TSA, etc.)

Human Resources

Includes the updated DORR Training manual & the Recruitment Toolkit.

Hardware Ordering

Main page to order computer hardware

Faculty Portal

Knowledge base articles specific to faculty resources.


Training resources for ITC software services.

Articles (22)

A&S Central Classrooms

List of all the central classrooms supported for the Arts and Sciences College.

Applications Manager (AppWorx) client cannot login due to ssl_handshake failure error

Applications Manager (AppWorx) login fails with the error " Received fatal alert: handshake_failure"

Changing Your Personal Email- Student

Changing your personal email through Darthub

Dartmouth Managed Software Center

Information regarding installation and use of the Dartmouth managed Software Center.

Digitial Signage - Sony Bravia Signage Setup

How to set up Bravia Digital Signage

Linux Email Clients and Modern Authentication

This KBA discusses email options for Linux users accessing our Microsoft 365 mailboxes.

Pronunciation Tool

A tool to allow a student to record the pronunciation of their name for Dartmouth Faculty and Staff to hear how the name is pronounced.

The Dartmouth Computer Store is Moving July 2024

The Dartmouth Computer Store will be moving to 7 South Street in July.