Knowledge Base

Categories (21)

Dartmouth Remote

Information and resources for remote teaching, learning, and working.
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Administrative and Reporting Systems

Oracle EBS, Banner, DartHub, Financials, Procurement, CS Gold, OnBase, IRA, Planon
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Communication and Collaboration

Zoom, Panopto, Canvas, Slack, Dropbox, Email & Calendar, Video Conferencing, File Sharing, O365, Google, Phones, TV
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New to Dartmouth

Information for students, faculty and staff who are new to Dartmouth.
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Computer, Device, and Printing

How-to and self-help information for computers, mobile devices, and printers.

Still need help?
- Browse Computer, Device, and Printing support services: https://services.dartmouth.edu/TDClient/1806/Po...
- Or search the Service Catalog: https://services.dartmouth.edu/TDClient/1806/Po...
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Dartmouth Services Portal

Information about using the Dartmouth Services Portal
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Leaving Dartmouth

Information for students, faculty and staff who are leaving Dartmouth.
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Infrastructure

Internal documentation of computing, storage, and backup platforms as it pertains to the Infrastructure Services Team.
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ITC Event Notices

Information about upcoming changes and events
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Policies

Members of the Dartmouth community are expected to abide by College policies in their use of computing and information technology resources.

This section contains articles regarding the rules and guidelines for acceptable use administered by Dartmouth Information, Technology and Consulting, as well as other College departments.
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Research

DartFS, Surveys, High Performance Computing, Support for Researchers, CCMR and IACUC
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Information Security and Data Protection

Safe Computing and Data Security, VPN, Spam, Phishing, Data Integrity, Compliance
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Teaching, Learning and Classrooms

Canvas, Classrooms, Learning Designers
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Websites

For articles about creating and modifying websites created with Drupal, Wordpress and OmniUpdate.
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Wifi, Network, VPN and Phone

Articles that are about the Wired Network, Wireless Network, VPN, GlobalProtect, and Phone.
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Return-To-Work

Articles relevant to Return-to-Work initiatives (LMI, TSA, etc.)
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Human Resources

Includes the updated DORR Training manual & the Recruitment Toolkit.
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TechTalk

A fun, open tech forum where topics discussed are driven by you, the covert tech hero at Dartmouth!
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Hardware Ordering

Main page to order computer hardware
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Faculty Portal

Knowledge base articles specific to faculty resources.
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Training

Training resources for ITC software services.
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Articles (12)

Applications Manager (AppWorx) client cannot login due to ssl_handshake failure error

Applications Manager (AppWorx) login fails with the error "javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure"

Changing Your Personal Email- Student

Changing your personal email through Darthub

Dartmouth Campus Public IP Address Space

Dartmouth Managed Software Center

Information regarding installation and use of the Dartmouth managed Software Center.

ESRI ArcGIS Desktop (ArcMap) via Remote Desktop Services (RDS)

Linux Email Clients and Modern Authentication

This KBA discusses email options for Linux users accessing our Microsoft 365 mailboxes.

Network Maintenance June 2021

OEM Driver Update Links

Pronunciation Tool

A tool to allow a student to record the pronunciation of their name for Dartmouth Faculty and Staff to hear how the name is pronounced.

Tickets Search by Account/Dept

VoiceThread Canvas Integration

VoiceThread Guide