Service Catalog

Categories (18)

Support for system access, account creation and management including password resets and sponsored accounts.

Support for administrative and reporting functions of an institution. Includes analytics, business intelligence, reporting, finance, human resources, student information systems, advancement, research administration, and conference and event management.

Services available to Alumni

Support for Dartmouth community members to do their day-to-day work including help with mobile devices, laptops, desktops and printing.

For both work and home, Dartmouth's Computer Store is your friendly resource for academically priced computers and software, printers, supplies, iPods, accessories, factory-certified repairs, and helpful advice on the latest in computer technology.

We provide products and services for members of the Dartmouth community, so you can try, buy, and walk away with your new computer today! We have great education pricing, and since we're located in New Hampshire, you don't pay taxes.

We also have certified technicians on staff who diagnose and repair failed hardware issues. We offer competitive rates for time and materials.

Contact us:
STORE
Email: the.computer.store@dartmouth.edu
Phone: (603) 646-3249
Hours: Mon-Fri 9:00am-4:00pm

REPAIR SHOP
Email: computer.repairs@dartmouth.edu
Phone: (603) 646-1232
Hours: Mon-Fri 9:00am-4:00pm

Location: McNutt Hall

Support for Office365, GSuite, Dropbox, OneDrive, and Slack etc.

For submitting tickets to Undergraduate Admissions and FinAID tickets.

Enterprise-wide hardware, software, and systems that provide core technologies for institutional activities. Includes shared infrastructure services that connect computing devices and information through the campus' networks, manage user and device identity and access through authentication and directory services. Also includes data center, cloud services, application hosting, and technical administration.

Available To: Faculty, Staff

This category contains links to Project Request services that are available to all Dartmouth Service Portal users.

Note: We plan to introduce new forms for Project Requests in 2020. Until then, we have provided a download link to the existing Word document that has been in use for some time.

Support for storage, computation, HPC and visualization needed for Dartmouth's research activities.

Support for Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes virus protection, encryption, privacy impact assessments, information risk management, emergency preparedness, data security, audit and monitoring systems and services, and data access and stewardship.

See https://www.dartmouth.edu/~prepare/ for additional information on Emergency Preparedness at Dartmouth.

Support for faculty in teaching and learning including learning management systems, online course development and other academic tools.

Support for consulting/advisory services including business analysis, QA, portfolio/project management, and IT training.

Services related to websites including Dartmouth.edu and content management systems.

Support for wired and wireless access, remote access, network configurations and phone. For expedited support, please use designated services.

Submit a general request or report a general problem if you haven't been able to find a specific service.

Includes the following:
-- Service Request for Campus Services Technology Services
-- Departmental Reopening Planning Questionnaire, Service Request for Campus S

Employment opportunities for students to work with IT professionals within ITC.