Service Catalog

Categories (18)

Accounts and Access

Support for system access, account creation and management including password resets and sponsored accounts.

Administrative and Reporting Systems

Support for administrative and reporting functions of an institution. Includes analytics, business intelligence, reporting, finance, human resources, student information systems, advancement, research administration, and conference and event management.

Alumni Services

Services available to Alumni

Biomedical Informatics

For Biomedical Informatics Study Inquiries

Computer, Device, Software and Printing Support

Support for Dartmouth community members to do their day-to-day work including help with mobile devices, laptops, desktops and printing.

Computer Sales & Service

For both work and home, Dartmouth's Computer Store is your friendly resource for academically priced computers and software, printers, supplies, iPods, accessories, factory-certified repairs, and helpful advice on the latest in computer technology.

We provide products and services for members of the Dartmouth community, so you can try, buy, and walk away with your new computer today! We have great education pricing, and since we're located in New Hampshire, you don't pay taxes.

We also have certified technicians on staff who diagnose and repair failed hardware issues. We offer competitive rates for time and materials.

Contact us:
STORE
Email: the.computer.store@dartmouth.edu
Phone: (603) 646-3249
Temporary Hours:
- Mon, Wed, Fri - 9:00am to 4:00pm
- Tues, Thurs - CLOSED

REPAIR SHOP
Email: computer.repairs@dartmouth.edu
Phone: (603) 646-1232
Temporary Hours:
- Mon - Fri - 9:00am to 4:00pm


Location:
Lower Level of McNutt Hall

Email and Collaboration Tools

Support for Office365, GSuite, Dropbox, OneDrive, and Slack etc.

Enrollment Operations

For submitting tickets to Undergraduate Admissions and FinAID tickets.

Infrastructure

Enterprise-wide hardware, software, and systems that provide core technologies for institutional activities. Includes shared infrastructure services that connect computing devices and information through the campus' networks, manage user and device identity and access through authentication and directory services. Also includes data center, cloud services, application hosting, and technical administration.

Available To: Faculty, Staff

Project Requests

This category contains links to Project Request services that are available to all Dartmouth Service Portal users.

Note: We plan to introduce new forms for Project Requests in 2020. Until then, we have provided a download link to the existing Word document that has been in use for some time.

Research

Support for storage, computation, HPC and visualization needed for Dartmouth's research activities.

Security

Support for Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes virus protection, encryption, privacy impact assessments, information risk management, emergency preparedness, data security, audit and monitoring systems and services, and data access and stewardship.

See https://www.dartmouth.edu/~prepare/ for additional information on Emergency Preparedness at Dartmouth.

Teaching, Learning and Classrooms

Support for faculty in teaching and learning including learning management systems, online course development and other academic tools.

Training and Consulting Services

Support for consulting/advisory services including business analysis, QA, portfolio/project management, and IT training.

Websites

Services related to websites including Dartmouth.edu and content management systems.

Wifi, Network, VPN and Phone

Support for wired and wireless access, remote access, network configurations and phone. For expedited support, please use designated services.

Can't find what you need?

Submit a general request or report a general problem if you haven't been able to find a specific service.