Active Directory Management and Support services provide essential assistance with the administration and maintenance of your Active Directory (AD) environment. Our team ensures that your AD services are running smoothly, securely, and in compliance with institutional policies. This service includes support for:
-
User Account Management: Creation, modification, and deactivation of AD user accounts, ensuring appropriate access levels.
-
Group Policy Management: Implementation and maintenance of Group Policies to enforce security settings and manage configurations.
-
Security Enhancements: Assistance with enabling secure authentication methods such as LDAPS and enforcing best practices.
-
Domain Controller Management: Monitoring and maintenance of domain controllers to ensure high availability and performance.
-
Troubleshooting and Issue Resolution: Prompt support for resolving AD-related issues, including authentication failures, replication errors, and access problems.
This service is available to departments and teams that utilize Dartmouth's Active Directory infrastructure. To request assistance or report an issue with Active Directory, submit a request through this portal. Our Infrastructure Services team will work with you to address your needs efficiently and securely.