Vendor platforms such as Microsoft, Slack and Zoom offer app marketplaces for users to install third-party applications. These platforms require that administrators approve requests before the apps are made widely available. Here's what you can expect after requesting an app through one of the marketplaces.
What is an app that requires review?
Apps requested from a solution's marketplace, such as Microsoft, Slack, Zoom and others, require an administrator's approval, because these requests impact the entire solution instance and are not limited to the requester. To ensure safety and alignment with Dartmouth Security, a review occurs to measure risk for the institution. Once approved, other users may find and install approved apps for their use. Apps that have been approved will not require subsequent approvals unless the scope has changed, which happens periodically especially with version changes.
Add-ins and plug-ins that many Dartmouth users install in solutions in web browsers typically are not subject to this review process. Generally, you will know when approval is needed because the software solution will tell you.
What happens when I request an app?
The solution-specific marketplace will inform you that your request has been submitted for approval. The solution administrators will be alerted to the request, and the app review team will then contact you to start the review process.
How does the third-party application review work?
- The review team will receive the request and contact you to discuss the app
- In some cases, a discussion may not be necessary
- The app's details and scope will be reviewed by the team
- We may advise of other similar applications that have already been approved