Computer, Device, and Printing

How-to and self-help information for computers, mobile devices, and printers.

Still need help?
- Browse Computer, Device, and Printing support services: https://services.dartmouth.edu/TDClient/1806/Po...
- Or search the Service Catalog: https://services.dartmouth.edu/TDClient/1806/Po...

Categories (7)

Assurance Programs - CAP and DAP

Device Assurance Program (DAP) is a managed service offering for Mac and Windows computers which proactively supports the entire lifecycle of your computer including configuring device settings, installing and maintaining software, and responding to security threats.

Computer Assurance Program (CAP) was implemented in fiscal year 2002-2003 (at that time called the "Standards program") to provide a stable work environment for departments. It is managed by Dartmouth's Computer Store.

Printing

Copying, Printing, and scanning on common printers on campus

Backup & Storage

Articles about backing up your device, using cloud storage, using collaboration tools.
Request Help - https://services.dartmouth.edu/TDClient/1806/Po...
Report a Problem - https://services.dartmouth.edu/TDClient/1806/Po...

Email & Calendar

Accessing Dartmouth email - Outlook, Gmail, Mobile, Apple Mail. Signing into email on your device. Troubleshooting common problems.

Software

Operating systems and software commonly used on campus. Troubleshooting common problems.

Hardware

Physical components of your computer, device, or peripheral.

Service Desk

List of service desks and their contact information.

Articles (6)

Pinned Article Computer and Device Service Levels (SLA)

Describes computer and device support service levels.

Check and Verify a disk using Disk Utility on Mac

Dart InfoBot (DIB)

Learn about Dart InfoBot (DIB), the ITC Virtual Consultant.

HEIC to JPEG

HP Printing problem -- OS X warning dialogs say "hpPostProcessing.bundle" or "HPDM.framework" will damage your computer

RDS error - no licenses available for this computer