Departmental email outbox folder stuck generating 0x8004010F error when sending.


The outbox folder in a departmental mail account is holding onto mail objects and preventing new mall from going out. If you check on the send status and receive a Error 0x8004010F there is a likelihood the user has a corrupted Outlook profile.


This article applies to the Outlook for Windows.


In this case the issue was caused by a corrupted Outlook profile.


For detailed steps on creating a new profile in Outlook review the official Microsoft article linked below. When you create a fresh profile and re-add the required accounts, new .OST files will be created fresh and pull down fresh copies of the objects from the cloud or server the client is talking to.






See Related Articles to the right for more information.
Print Article


Article ID: 74354
Sat 3/23/19 9:11 AM
Mon 3/20/23 12:37 PM