Popular Services

I need to submit a general Request

Fill out a short form to request information, or help with something that's not broken. Sign-in required.

VPN Access

Connect to the Dartmouth network via VPN

I'm a Student and I need help

Dartmouth Students submit a request for technology help here

Request a Slack Workspace on the Dartmouth Grid

NOTE - For the 2020 Spring Term, if you are Faculty and do not have experience with Slack it is recommended that you use Canvas Discussion Board.  If you have questions about this recommendation please contact learning.design.tech@dartmouth.edu.

Zoom Webinar License Request

Use this service to request Zoom Webinar licenses. Zoom Webinar is used for web-based meetings with view-only attendees (not interactive) with queued Q&A submissions. Dartmouth has the Zoom webinar feature available in limited quantities. There are a variety of webinar sizes (attendees) available to Dartmouth users: 100, 500, *1,000, *5,000, *10,000. (*Very limited quantities)

Faculty Equipment Request for Remote Learning

Zoom On-campus Training

Use this service to request on-campus Zoom training for your department or in your assigned classroom.

Dean of Faculty Computer Equipment Program

Computer upgrade program for tenure track Faculty.

I need to report a Problem

Fill out a short form to request help with something that's not working for you. Sign-in required.

Request or Update Phone or Voicemail

Request an add/move/change for your telephone, activation of a new voicemail account or reset voicemail password.

Request a new Account

Request a sponsored, departmental, organizational or service account

Move Phone to Jive

Complete the necessary information to move your Dartmouth phone number to the new phone service.

Computer Store Online Orders

Order online today!

Student and Faculty Administrative Systems Request

Submit a ticket for any student and faculty administrative systems issues or requests

Software for Research

Software available for Researchers

Departmental Equipment Request for Remote Work

This service is to request equipment needed to support critical business processes for a Department

Static IP

Request new static IP addresses or modify existing records

IRA (OBIEE): Data Warehouse

Institutional Reporting and Analysis (OBIEE), Data Warehouse

Classroom Capture

Echo360 is a classroom capture service that enables you to capture and distribute a recording of your class meeting to your students through Canvas.

Request Learning Design and Technology Support

Request learning design and educational technology support consultation.

Request Infrastructure

Request the creation/installation, reconfiguration, or general assistance for a new application, database, server, or software infrastructure component.

Report Phishing or Spam

Service to report a phishing attempt.

Request to Merge a Dropbox Account with the Dartmouth Dropbox Account

This service is for those Dartmouth students, faculty, and staff who have created Dropbox accounts using email accounts other than their Dartmouth primary email and wish to merge that with the Dartmouth Dropbox account.

Zoom Skills for Remote Class Meetings

Obtain skills using Zoom for your remote class meetings. Click on this service to learn more.

Report a Phone Problem

Telecommunication/Phone Issues