Infrastructure Platforms and Services

The Infrastructure Platforms Services Group provides the core computing infrastructure for Dartmouth College. This group design installs and supports foundational computing platforms such as computer and storage networks, data centers, servers, and storage. The primary goal of this group is to provide robust, reliable, and secure computing infrastructure and services for faculty, staff, students, and visitor

Available To: Faculty, Staff

Services (19)

Active Directory Management and Support

The Kiewit Active Directory platform is managed to provide centralized control over users, computers, and resources, ensuring secure authentication, authorization, and policy enforcement to support Dartmouth’s IT infrastructure needs.

Amazon Web Services (AWS)

Dartmouth College offers AWS accounts to faculty and staff for research, academic, and administrative purposes. AWS (Amazon Web Services) is a comprehensive public cloud platform that provides a wide range of infrastructure services.

Central Server Configuration Management

Standardized and secure server configuration management services to ensure consistency, compliance, and efficiency across enterprise systems.

Container Hosting and Management

Management and orchestration of Docker containers hosted in a centrally managed Kubernetes environment with automated GitOps deployments.

CyberArk Privileged Access Management

Secure management of privileged accounts and sensitive credentials with CyberArk to protect critical systems and data.

Data Center Services

Information, Technology and Consulting data centers centrally host research, teaching, and administrative systems and data.

Database Platform Support

A database platform team’s (DPT) primary job is to ensure that data is available, protected from loss and corruption, and easily accessible as needed. Below are some of the chief responsibilities that make up the day-to-day work of the DPT.

The DPT service within ITC can provide support for the database platforms listed above. While the toolset may differ, whether a database resides on-premise or in AWS or Azure Cloud, the role of the DPT is not that different.

Enterprise Backup Services

Reliable, secure backup and recovery services for enterprise systems, ensuring data protection and business continuity.

Enterprise Monitoring

Proactive monitoring to ensure system reliability, performance, and availability of critical IT systems.

General Infrastructure Support and Services

Comprehensive support for core IT infrastructure, ensuring secure, reliable, and efficient operations across enterprise systems.

Google Workspace Management

Cloud-based productivity tools management, including Gmail, Google Drive, and Google Docs, to enhance collaboration and efficiency.

Infrastructure Systems Restore Services

Efficient and secure data restoration from enterprise infrastructure backup services to ensure business continuity and minimal downtime.

Load Balancing Management

High-performance traffic distribution to ensure seamless application availability, reliability, and scalability.

Microsoft M365 Management

Administration and support for enterprise collaboration tools including Teams, OneDrive, Exchange, and other M365 services.

Microsoft RDS Hosting and Management

Remote Desktop Services (RDS) for secure, scalable application publishing and remote access to enterprise systems.

Report an Infrastructure Problem

Report a problem with an application, database, server, or software infrastructure component

Server Decommissioning Services

Secure and efficient decommissioning of physical and virtual servers, ensuring proper data handling and compliance.

Server Virtualization and Hosting

Hyper-converged virtualization solutions to maximize server resource utilization, scalability, and efficiency.

Infrastructure Data Restore Services

Secure and efficient restoration of infrastructure-level data from enterprise backup systems to ensure business continuity.