Adobe Creative Cloud

Dartmouth has made Adobe Creative Cloud applications available free to all Arts and Science undergraduate students and Guarini graduate students.
Faculty and Staff can purchase it at a reduced rate with a Chart String(for Dartmouth use, not personal accounts). Contact the Computer Store for more information. 

If you had an Adobe license through the college before Summer 2020, this is a new sign in process and you'll need to log out of your Creative Cloud application in order to use your new license. 

Download and install the Adobe Creative Cloud desktop application

We recommend installing the Adobe Creative Cloud desktop application because it helps manage your Adobe license, manage updates, share files, find fonts, and set basic preferences.


 

  1. Go to https://creativecloud.adobe.com/apps/download/creative-cloud
  2. Your web browser will automatically download the Creative Cloud desktop application. If prompted, save the file. 
  3. Open the downloaded file and follow the prompts to install. 

Log into the Creative Cloud desktop application

If you had an Adobe license through the college before Summer 2020, this is a new sign in process and you'll need to log out of your Creative Cloud application in order to use your new license.

  1. Open your Creative Cloud application.
  2. You will be prompted to sign in, only enter dartmouth.edu in the email address and click continue.
  3. Enter your NetID, password, and authenticate with Duo.
  4. If you had a different Adobe registered to your Dartmouth ID, you may see the option to select between 2 different accounts. you'll need to select Company or School Account to use your new Creative Cloud account. *Adobe is unable to merge these two accounts.
  5. You'll be presented with a list of Creative Cloud applications that you can download. If you already had any Creative Cloud applications installed, the license will change to your Dartmouth's. 

Log into my Adobe Profile (Web Browser)

There are limited options in your Adobe Profile but you can log in to change your profile picture and see a full list of applications and services that are available to you. 

  1. Go to www.account.adobe.com
  2. Click Sign In in the top right corner
  3. Enter dartmouth.edu where it asks for your email address. 
  4. Enter your NetID, password, and authenticate with Duo.
  5. To confirm you are logging into the correct account, you will see the following on your account homepage:

 

Getting Started with Adobe Creative Cloud Applications

Adobe has a full suite of materials to help you learn about its applications.  Visit their help center at https://helpx.adobe.com/support/creative-cloud.html

Dartmouth also provides access to LinkedIn Learning (formerly Lynda.com) courses where you can learn more about the Creative Cloud applications. lil.dartmouth.edu/

Migrate Assets to a Different Adobe Account

If you had used Creative Cloud Storage or Cloud documents and need to transfer to/from your Dartmouth Adobe account, follow these steps to migrate your assets. https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html#Assetmigration

You can confirm that you have Adobe Assets in your account by going to https://assets.adobe.com/

For those leaving Dartmouth, you will have 90 days to access your assets for download after your last day at Dartmouth. 

Common Errors

Permission may be required: You may see this error when you first access your Adobe account or the Creative Cloud Application. Generally you can just press OK and it will let you through.  

 

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Details

Article ID: 104159
Created
Thu 4/2/20 3:46 PM
Modified
Fri 9/25/20 11:42 AM