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The ITC Service Desk uses a ticket closure survey to request feedback on your support experience and our services.

A review of how a Service owner can manage their grouper groups and the group's memberships.

Describes computer and device support service levels.

ITC Service Desk Phone Prompts (603) 646-2999 / +1 (855) 764-2485

List of types of internet connections and contact information for local service providers

This article describes the server naming convention that should be used for all servers managed by Infrastructure Services.

Hi, we're the Service Desk (Willow) team in Client Technology Consulting. Learn more about who we are and what we do.

In accordance with federal grants fiscal guidelines, all service charges must be collected for the fiscal year (FY) services are rendered in. Charges can be collected at most 12 months in advance, at the beginning of the current FY. This change applies to all charges, regardless of the funding source.

The following article explains the general configuration for all backup policies configured and operated by Infrastructure Services. These policies may be slightly tailored to fit various different use cases but all policies will have generally the same configuration guidelines.

Radio system support is requested through Facilities Operations & Management.

Access to Lenel from RDS

These instructions assume that you have already installed Evolution Mail and the corresponding "evolution-ews" package for your Linux distribution.