Class and Meeting Room Technology Support Info

Helpful technology support information for users in meeting and classroom spaces.

Categories (6)

AV Standard System User Guides

A curated collection of AV standard systems, detailing their features and use cases.
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AV User Tasks & Use Cases

Choose from a variety of options to learn how to perform tasks within a system.
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AV System Features and Functions

Explore a selection of features available in our AV systems, including hybrid conferencing, software and hardware-based recording, speech reinforcement, wireless video sharing, and more!
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Vail 120 (Chilcott) and Remsen 512 Tutorial

A tutorial video that includes instructions for how to use these two single panel OpenAV rooms.
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AV System Accessibility Features

Discover accessibility features built into our AV systems, including captioning options, Zoom-based accessibility tools, and assisted listening devices (ALDs), all designed to support inclusive and equitable use of technology across our spaces.
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Client troubleshooting

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Articles (2)

In-Room Phone Instructions

Geisel IT and Geisel AV have collaborated to make it faster and easier for users to contact them when they need help in the classroom, or meeting spaces, by installing and configuring voice of IP phones. This knowledge base article provides some basic information on how to use these phones.

Zoom Meeting Security

Information on preventing unwanted users from entering a secure meeting