Search69 Results
- Knowledge Base
- ITC Event Notices
- News
Improvements in the services offered by the ITC Service Desk
- Knowledge Base
- Infrastructure
- Cloud Services
Free Cloud Services options and Dartmouth-related Cloud Services options.
- Knowledge Base
- Computer, Device, and Printing
- Client Technology Consulting
The ITC Service Desk uses a ticket closure survey to request feedback on your support experience and our services.
- Knowledge Base
- Computer, Device, and Printing
Describes computer and device support service levels.
- Knowledge Base
- Teaching, Learning and Classrooms
- Classroom Technology
- Classrooms and Support
Common requests submitted to ITC, AV Service Operations of needs for central classroom.
- Knowledge Base
- ITC Event Notices
Scheduled Maintenance Notice: Ourfiles Service Downtime on Saturday December 2nd, 2023
- Knowledge Base
- Accounts and Access
A review of how a Service owner can manage their grouper groups and the group's memberships.
- Knowledge Base
- Accounts and Access
- Other
List of types of internet connections and contact information for local service providers
- Knowledge Base
- Information Security and Data Protection
- Phishing and Spam
- Known Phishing Scams
Dartmouth Services Phishing Scam
- Knowledge Base
- Computer, Device, and Printing
- Client Technology Consulting
ITC Service Desk Phone Prompts (603) 646-2999 / +1 (855) 764-2485
- Knowledge Base
- Infrastructure
- Infrastructure General Policies and Procedures
This article describes the server naming convention that should be used for all servers managed by Infrastructure Services.
- Knowledge Base
- Computer, Device, and Printing
- Client Technology Consulting
Hi, we're the Service Desk (Willow) team in Client Technology Consulting. Learn more about who we are and what we do.
- Knowledge Base
- Research Computing
- High Performance Computing
In accordance with federal grants fiscal guidelines, all service charges must be collected for the fiscal year (FY) services are rendered in. Charges can be collected at most 12 months in advance, at the beginning of the current FY. This change applies to all charges, regardless of the funding source.
- Knowledge Base
- Infrastructure
- Data Backup and Restore Services
The following article explains the general configuration for all backup policies configured and operated by Infrastructure Services. These policies may be slightly tailored to fit various different use cases but all policies will have generally the same configuration guidelines.
- Knowledge Base
- Software and Solutions
- Other Software
Support information for Headspace