CrashPlan Help

Articles (7)

Clear the CrashPlan application cache

Useful troubleshooting tool for when the CrashPlan application is not reporting status correctly, and some other issues.

CrashPlan - Backup Frequency and Versions

CrashPlan - Default File Exclusions from Backup

Which files and file locations are excluded from backup using the Code42 CrashPlan app.

CrashPlan - device stuck synchronizing - has not completed

CrashPlan - Test Network Connection from the affected device to the CrashPlan cloud

CrashPlan Backup Responsibility Matrix

The Responsibility Matrix indicates whether Dartmouth ITC or the client is ultimately responsible for performing the listed task. Not every process, function or task performed is defined as a contracted function.

CrashPlan Warning : [ComputerName] Not Backed Up!