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- Knowledge Base
- Administrative and Reporting Systems
Applications Manager (AppWorx) clients began encountering the "Application Blocked by Java Security" on Monday June 10th, 2019, due to the expiration of a vendor jar signing certificate associated with the application. ITC is now working to upgrade Applications Manager from version 9.1.3 to 9.3 in order to resolve the issue. Until then, users will need to following the workaround instructions in this article to avoid encountering this message.
- Knowledge Base
- Infrastructure Platforms and Services
- Infrastructure General Policies and Procedures
This article describes the server naming convention that should be used for all servers managed by Infrastructure Services.
- Knowledge Base
- Computer, AV, Device, and Printing
- Assurance Programs - CAP and DAP
Yearly SCCM Server Maintenance Schedule which effects Windows machines enrolled in DAP
- Knowledge Base
- ITC Event Notices
- Regularly Scheduled Events
This document describes the Information Technology & Consulting (ITC) requirements for maintaining up-to-date operating system security patches on all Dartmouth College managed servers.
- Knowledge Base
- Research Computing
- High Performance Computing
The GSSAPI feature of SSH/SFTP can be used to log in to remote servers without entering a password each time.
- Knowledge Base
- Infrastructure Platforms and Services
- Data Center Services
This SOP outlines the process for decommissioning, relocating, or repurposing servers within the data center to ensure data security, accurate inventory management, and minimal disruption to services.
- Knowledge Base
- Infrastructure Platforms and Services
- Server Support and Maintenance Procedures
Microsoft will end support for Windows Server 2016 on January 12, 2027, after which the operating system will no longer receive security updates, bug fixes, or technical support. Systems that remain on Windows Server 2016 after this date may be exposed to security risks and may fall out of compliance with Dartmouth’s Information Security Policy, so system owners should begin planning to migrate, replace, or decommission these servers.
- Knowledge Base
- Infrastructure Platforms and Services
- Infrastructure General Policies and Procedures
This policy grants Dartmouth College individuals full SUDO permissions for managing applications on Linux servers provisioned by ITC, while prohibiting direct root access to ensure actions are logged and auditable. Exceptions to root access are limited to specific approved use cases, and policy reminders will be implemented through warning banners on Linux systems.
- Knowledge Base
Applications Manager (AppWorx) login fails with the error "javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure"
- Knowledge Base
- Software and Solutions
- Sibelius
- Sibelius Help
- Knowledge Base
- Wifi, Network, VPN and Phone
- Wifi and Network
- Wired Network
- Knowledge Base
- Wifi, Network, VPN and Phone
- Knowledge Base
- Infrastructure Platforms and Services
- Server Support and Maintenance Procedures
- Knowledge Base
- Computer, AV, Device, and Printing
- Windows
- Windows Help
- Knowledge Base
- Software and Solutions
- CrashPlan (formerly Code42)
- CrashPlan Help
Useful troubleshooting tool for when the CrashPlan application is not reporting status correctly, and some other issues.