If a department has a need to send or receive faxes, a fax number for the department can be created so that faxes can be sent/received electronically - without the need for a separate fax machine and phone line.
To request a fax number for your department, see Requesting Departmental eFax.
Once the fax number has been created for your department, to send a fax:
- Open a new message window in your email.
- In the To field, enter [FaxNumber you're sending the fax To]@dartmouthedu.fax.onjive.com (e.g. 6036431234@dartmouthedu.fax.onjive.com).
- In the Subject Line, enter the Fax Access Code (PIN) you were given for your outgoing Fax number. There can be nothing preceding nor following this PIN on the subject line.
- Attach the file you want to send. Supported formats include: pdf, jpg, tiff, png, bmp, rtf, txt, doc, docx, xls, xlsx, ppt and ppts.
- The Body field of the email message is not included in the fax. Any signatures that are added as attachments should be removed.
If anything is faxed back to the sender, it will automatically show up in the departmental email account attached to the outgoing fax number when the number was set up.
Incoming faxes to the departmental fax number will automatically be converted into a PDF and emailed to the departmental email address specified when the eFax was set up.