Phones

Articles related to desk phones, conference phones, soft phones, mobile phones, and call centers.

Categories (3)

GoToConnect - Learning Resources

Links to information about GoToConnect basics and links to online learning resources.
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GoToConnect - Desktop and Mobile Downloads

Start Using GoToConnect today!
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Call Centers

Dartmouth's new phone system has many options for automatically routing incoming calls. These can range from "ring groups" to "call (contact ) centers". Articles in this category provide information about these options.
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Articles (48)

Pinned Article 1 - GoToConnect Landing Page

Pinned Article 2 - GoToConnect FAQs

Ability to Send Text Messages to International Numbers Discontinued

Jive Becomes GoToConnect

Returning to Campus: Phones

Here are things to think about in relation to features and functionality in the phone system as you prepare to return to campus.

What's New in GoToConnect?

Installing GoToConnect Mobile

Installing GoToConnect on Your Computer

First Use GoToConnect Issues

Getting Started with Poly Desk Phones

Minimum Internet Bandwidth for GoToConnect

Getting Started with Poly Conference Phones

Quick Reference Cards: Poly Phones, GoToConnect Desktop and Mobile

Online Learning Resources for GoToConnect

VoiceMail Menu Options

VoiceMail: Greetings, Listening, Forwarding

GoToMeeting

Configure iOS for Email

Configuring Android Devices for Email

Headsets for Phones

"Your call could not be connected" Error in GoToConnect

Answering Multiple Lines with GoToConnect

Blocked Area Codes

Conference Bridge

Dartmouth issued Mobile Phone Plans and Policies

Dartmouth Mobile Website

Desk Phone: Orders and Returns

Desktop Phone Models

Desktop phone not registering

Desktop phone panel does not display information

Dialing Instructions from Dartmouth Phones

GoToConnect Contacts

How do I block a number from calling my Dartmouth phone number?

Steps for blocking unwanted callers.

Making International Calls

Manage Speed Dial (Favorites) on Phones

Moving a Call from One Handset to Another

Phone Number Lookup

Phone Quick Access Codes

Phone Web Portal

Sending Faxes from Dartmouth Phones

Set "Do Not Disturb" on Your Dartmouth Phone

Telephones for OnCampus Housing

Transferring Calls with GoToConnect

Unable to Login to GoToConnect on iPhone

Spam Voice Calls

Troubleshooting Log for Phone Engineers

Logging into a Dartmouth Phone Using an non-Dartmouth.edu Email Address

Phone Number Listed as "Spam Likely" or Blocked to Your Home Phone Number