Configure Outlook for Mac


  1. Make sure you are connected to the Internet.
  2. Open Outlook on your Mac.
  3. A welcome screen appears if you haven't configured Outlook previously. If you have another Outlook email account, click the Tools menu, then choose Accounts....
  4. Click the "+" symbol at the lower left corner and click New Account....
  5. Click the "Activate" button to start setting up your Dartmouth email account.
  6. Click the "Sign In" button and enter your complete email address using your NetID.
    1. E-mail (ie.F12345A); If a student, don't forget to enter the <year> after your last name.
  7. Click "Next" and select "Work or school account".
  8. At the Dartmouth Web Authentication page, enter your NetID & password and click Login.
  9. Authenticate with your Duo credentials in your preferred method with DUO Two Factor Authentication.
  10. After your credentials are authenticated, Outlook will create your account. Click "Start Using Outlook" and "Go Online" if prompted.
  11. Enter your complete Dartmouth email address if prompted and click "Continue".
  12. If prompted, re-enter your NetID, Password and DUO credentials at the Web Authentication page.
  13. If you want to add another email account to Outlook, click "Add Another Account". If done, click "Done".
  14. Close the Outlook "Accounts" window.
  15. Your Dartmouth account will automatically be setup and email messages and folders should be available for use.
  16. If you want to view the Status of your account click on the "Window" menu and click "Sync Status" to view the status of mailbox message downloads.

NOTE: It may take a while to synchronize, especially if you have a lot of email in your account.

Outlook Interface Appearance

Microsoft continues to change the functionality of Outlook for MacOS. Most noticeable for long-time users is that the interface itself has changed, including some functionality. Currently, users are able to switch between the New Outlook interface and the Classic Outlook interface. Microsoft is still gathering feedback on the new interface, so the ability to switch may eventually disappear. For now, you can make the following configuration change:

  1. Launch Outlook for MacOS
  2. On the right-hand side of the Outlook window, next to the Search box, there is a slider to enable/disable New Outlook. Choose your preference, but note the following regarding New Outlook:
    1. Notes and Tasks are not saved locally and you will lose access to these items if you switch. Clicking on the Notes or Tasks icons will take you to a web version of that functionality.
    2. You may also lose access to some contact groups stored locally on your computer.
    3. Some attachments may not appear correctly in email messages.


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Article ID: 64561
Tue 10/9/18 12:15 PM
Tue 4/4/23 1:04 PM