Pre-Term Technology Planning

This article provides information on how to prepare your technology for the start of term.

Table of Contents

What to expect for the start of term

During the start of the term, IT support will be focused on providing academic and student-centered support. To help make the new term a success, we want your help to plan ahead. Please be aware of these key points to help prepare or plan accordingly:

  • Technology support will be prioritized for academic and student support. Other requests may have longer wait times.
  • Prepare your technology early and request help for anything that can be done ahead of term.
  • Browse the Knowledge Base for helpful information on the technology you're using.
  • If you need computers or other equipment, order early by visiting The Dartmouth Computer Store site.
  • CAP replacements may be delayed.

What should I do ahead of time?

Prepare your Tech

Order Computers and Equipment Early

Schedule Setups and Tech Orientations

  • If you have a new employee who needs a technology orientation or a new computer setup please submit a support request Click here.

Faculty Preparation for Classes

Department Technology Check (for Department Admins)

Check the following technology, as it applies to your department. 

  1. Office Printers
  2. Phones
  3. Wireless and Ethernet access (Eduroam)
  4. Conference Room Equipment (AV)
  5. Group-access Computers (shared department computers)

Reminder: How to get IT help

ITC Service Desk Business Hours

  • If you need immediate support: Call or Live Chat for support 24 hours a day, 7 days a week support.
  • Emails and tickets are reviewed Monday - Friday, 8am-5pm

Call Us (24/7)

  • 603-266-2999 or toll free 1-855-764-2485

Live Chat (24/7)


  • Email us at

Submit a Ticket


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Article ID: 144849
Fri 7/8/22 10:49 AM
Mon 3/4/24 12:56 PM

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