Report an Infrastructure Problem

Please use this service to notify ITC if you are encountering a problem or error connecting to, or using a particular application, database, or server.   Please include any relevant error messages or details regarding how you encountered the issue.  This could include connection information such as whether or not you're on VPN, the application URL you're using, and whether the problem occurred during the single sign-on process.

NOTE: this service should only be used to report an issue with something that appears to be broken, or an outage.  All other inquires and requests should be submitted using the Request Infrastructure Form

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Available To:

  • Staff and Faculty