Terminals are purchased through the Finance Center.
Settle batch and reconcile Vx520 – **it is very important you settle and close out the batch before proceeding**
Unplug the Vx520 terminal and connect the new Ingenico terminal
Run a penny test using card swipe
Box the Vx520 terminal and return it to either Nissanka Kiridena or Dee Fillian at 7 Lebanon Street, Suite 302. Please do not send terminals back to Chase.
If you have any difficulty connecting the new terminal:
Chase Terminal Helpdesk: Call (888) 886-8869
Have an MID handy, because it will be required when you call in
Select Prompt # 3 ”for technical assistance…”
Select Prompt # 5 “for assistance with your iCT250 or ingenico terminal”