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Terminals are purchased through the Finance Center.
Step-by-Step
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Settle batch and reconcile Vx520 – **it is very important you settle and close out the batch before proceeding**
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Unplug the Vx520 terminal and connect the new Ingenico terminal
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Run a penny test using card swipe
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Box the Vx520 terminal and return it to either Nissanka Kiridena or Dee Fillian at 7 Lebanon Street, Suite 302. Please do not send terminals back to Chase.
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If you have any difficulty connecting the new terminal:
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Chase Terminal Helpdesk: Call (888) 886-8869
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Have an MID handy, because it will be required when you call in
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Select Prompt # 3 ”for technical assistance…”
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Select Prompt # 5 “for assistance with your iCT250 or ingenico terminal”