Date and Time First Identified
- March 26, 2025 at approximately 4:30pm
Phishing Method
- Email instructing recipients to add credit card information to continue having access to a ParkMobile business account.
- This email is not exactly a "phishing attempt" as it appears to actually be legitimate (with an accurate domain). However, it seems to have been sent to multiple users in error.
User Response
- Do not reply to the message
- Do not click on any links or attachments
- Mark the message as spam or junk
- Forward the message to phishing@dartmouth.edu
- Block the sender
Sample Unformatted Email
Subject: Add a Credit Card to Reactivate Your Business Account
Welcome to ParkMobile for Business
We Miss You!
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Add a Credit Card to Regain Access
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Your ParkMobile for Business -account has been disabled due to an issue in payment.
To continue enjoying your membership, log in to Personal Pages to update your credit card details. Once your payment is successfully processed, your account will be reenabled, and you’ll get access to the ParkMobile app. You can also manage your payment details within the app once your account is active.
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Please note that while you can use Apple Pay and Google Pay for parking transactions, only credit cards are accepted for your monthly membership fee.
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Have Questions?
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We're here to help. Contact our Customer Care team at 877-727-5457 or email us at fleets@parkmobile.io and our support team will get back to you as soon as possible.
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© 2025 ParkMobile, LLC All Rights Reserved
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1100 Spring St. NW, Suite 200, Atlanta, GA 30309
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