CrashPlan Backup Responsibility Matrix

Tags backup
SERVICE NAME Client Dartmouth ITC
     
SOFTWARE DISTRIBUTION, INSTALLATION and CONFIGURATION    
Make default, system-specific client installers available online   √
Install client software   √
Post and maintain documentation   √
     
ACCOUNT MANAGEMENT, ORDERING    
Eligibility for Service - Tenure and tenure-track Arts & Sciences faculty at Dartmouth, for use on their Dartmouth-owned computer   √
Deactivation - of user accounts and delete all user archives when users or devices become ineligible for the service (ie. ExEmployee, Role Change, Emeritus)   √
     
SUPPORT and MANAGEMENT    

Globally Excluded Files - excluded from backup by default in CrashPlan.

Occasionally there will be some files or file locations that are excluded from backup that some users will want to include. In this situation we advise users to identify and employ a local solution to copy/backup files you want that are globally excluded. See article for more information.

 √  
Troubleshoot client software   √
Restore individual user data √  
Send automatically-generated emails alerting users to missed backups   √
Monitor individual user backups √  
Monitor system-wide backup performance   √
Administer and troubleshoot the CrashPlan service   √
     
PRIVACY and SECURITY    
Enforce encryption of backup data and authentication mechanisms   √

 

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