CrashPlan Backup Responsibility Matrix
Summary
The Responsibility Matrix indicates whether Dartmouth ITC or the client is ultimately responsible for performing the listed task. Not every process, function or task performed is defined as a contracted function.
Body
| SERVICE NAME |
Client |
Dartmouth ITC |
| |
|
|
| SOFTWARE DISTRIBUTION, INSTALLATION and CONFIGURATION |
|
|
| Make default, system-specific client installers available online |
|
√ |
| Install client software |
|
√ |
| Post and maintain documentation |
|
√ |
| |
|
|
| ACCOUNT MANAGEMENT, ORDERING |
|
|
| Eligibility for Service - Tenure and tenure-track Arts & Sciences faculty at Dartmouth, for use on their Dartmouth-owned computer |
|
√ |
| Deactivation - of user accounts and delete all user archives when users or devices become ineligible for the service (ie. ExEmployee, Role Change, Emeritus) |
|
√ |
| |
|
|
| SUPPORT and MANAGEMENT |
|
|
|
Globally Excluded Files - excluded from backup by default in CrashPlan.
Occasionally there will be some files or file locations that are excluded from backup that some users will want to include. In this situation we advise users to identify and employ a local solution to copy/backup files you want that are globally excluded. See article for more information.
|
√ |
|
| Troubleshoot client software |
|
√ |
| Restore individual user data |
√ |
|
| Send automatically-generated emails alerting users to missed backups |
|
√ |
| Monitor individual user backups |
√ |
|
| Monitor system-wide backup performance |
|
√ |
| Administer and troubleshoot the CrashPlan service |
|
√ |
| |
|
|
| PRIVACY and SECURITY |
|
|
| Enforce encryption of backup data and authentication mechanisms |
|
√ |
Details
Details
Article ID:
146978
Created
Wed 10/5/22 9:51 AM
Modified
Thu 5/8/25 2:55 PM