Devices Supported on the Dartmouth Network

Device Eduroam Dartmouth Public Wired Comments
Amazon Echo No Maybe No ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Amazon Fire TV/Fire Stick No Maybe No ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Apple Home Pod No Yes Yes ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Apple Time Capsule No No Yes Apple Time Capsule devices may be used on a Wired Ethernet connection provided that the WiFi features of the device are turned off and the Time Capsule's WAN or Internet port is connected to the campus network. Do NOT connect the LAN port(s) of the Time Capsule to the campus network.
Apple TV No Yes Yes Apple TVs work best when connected with a Wired Ethernet connection. They must be configured to not broadcast their own WiFi network.
Apple Watch Maybe Yes No Apple Watches will work when connected to Dartmouth Public. ITC has heard reports that Apple Watches running WatchOS 5 or greater can be connected to eduroam by installing the eduroam profile using the Watch app on your iPhone, but testing has not been done to confirm this.
Cell Phone Signal Boosters, Repeaters, Microcells, or similar No No Yes* Cell Phone signal boosters that connect to a Wired Ethernet connection are allowed to be used in accordance with the policies of your cellular provider. Repeaters or Signal Boosters that do not connect to the Wired Ethernet network (i.e. they have an Indoor and an Outdoor antenna) are not allowed to be used on campus.
Google Chromecast No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Google Home No Maybe No ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Nintendo Switch No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you will need to use a Wired Ethernet connection and request a Public IP Address for your device.
Philips Hue No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Playstation No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you will need to use a Wired Ethernet connection and request a Public IP Address for your device.
Printers No No Yes Please use the Wired Ethernet or USB Ports on the printer. Printers will not work on eduroam or Dartmouth Public. Printers must not broadcast their own WiFi network or use WiFi-Direct. A static IP address and hostname can be requested for a printer to allow for easier sharing. A printer connected to a Wired Ethernet connection will be able to be used by devices connected to the eduroam WiFi network.
Raspberry Pi or similar Linux-based SBC Devices Yes Yes Yes In order to connect to eduroam, you will need to configure the device to use WPA2-Enterprise with PEAP-MSCHAPv2
Roku No Yes Yes Roku devices work wirelessly on Dartmouth Public and with wired connections. Wired connections may result in a better streaming experience
Smart TVs, Blu-Ray Players, and other Set Top Boxes Maybe Yes Yes Devices that just need to connect to the Internet for streaming media, apps, or updates can use Dartmouth Public or, preferrably, a Wired Ethernet connection. Support for eduroam by these devices is rare, but preferred over Dartmouth Public if it is an option. These devices are unlikely to communicate properly with other devices on the WiFi network, such as a smartphone or tablet, for control or mediat streaming. These devices must be configured to not broadcast their own WiFi network.
Solstice Pod, AirMedia, ClickShare, or similar screen-sharing devices No No Yes These devices work when connected to a Wired Ethernet connection. Devices on eduroam will be able to connect. In some circumstances, we can provide a wired "Semi-Public" Ethernet connection that will allow users of both eduroam and Dartmouth Public to connect as well. Please submit a request with the Service Desk for this activation. The devices must be configured to not broadcast their own WiFi Network. We will provide static IP addresses and hostnames for these devices upon request.
Sonos No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
WiFi Range Extenders, Signal Boosters, Repeaters, Bridges, or Mesh devices No No No These devices are not permitted to be used on the Dartmouth Campus as they interfere with the campus wireless network
WiFi Routers or Access Points including Apple AirPort No No No These devices are not permitted to be used on the Dartmouth Campus as they interfere with the campus wireless network
Wired Ethernet Routers or Switches N/A No Yes These devices are allowed to be used on the campus network provided that they operate in accordance with ITC Policy. If these devices are discovered to be interfering with the normal operation of the campus network, they may be disconnected from the network and/or powered off without advance warning
Xbox No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you will need to use a Wired Ethernet connection and request a Public IP Address for your device.
         

General Notes

  • We cannot assign static and/or public IP addresses or hostnames to devices using a WiFi connection.
  • We do not have the ability to "open" or "forward" ports on the network to your device as you may have done on a home network. We also do not support UPnP or "DMZ" settings on the network. The Dartmouth network uses substantially different technology than home networks to allow the scale, speed, and security required on a large campus environment.
  • We cannot reconfigure the network to change the NAT Type of your device.
  • We do not rate-limit, throttle, or restrict traffic in any way. Our goal is to provide the fastest available connection to all users at all times.
  • Connections are blocked by our firewalls and other systems only if the connections is identified as a security threat, and not by any content filtering or censorship policy. Sometimes threat identifications are false-positives - if you believe a connection is being blocked and it should not be, please open a ticket with the Service Desk and our IT Security team will review and can unblock the connection.
  • ITC is working with equipment vendors and IT industry peers to develop new methods of allowing consumer devices to operate on a campus network envinroment, but does not have a way to support these devices on the network at this time.
  • Peer-to-Peer (Wireless to Wireless) communication is restricted for perfomance and security reasons. This means that WiFi-connected devices cannot communicate directly with each other, even if they are on the same WiFi network (eduroam or Dartmouth Public). Devices connected to eduroam can communicate directly with devices connected to the Wired Ethernet network by IP address or hostname. They cannot, however, automatically discover each other.
  • We cannot reconfigure the network to allow Bonjour/mDNS/Broadcast Discovery of devices.
  • If your device supports the eduroam network, please remove or otherwise have your device "forget" the Dartmouth Public network. This will help improvie your connection reliability as it prevents your device from roaming between the two networks.
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Details

Article ID: 109253
Created
Thu 6/4/20 2:15 PM
Modified
Thu 9/10/20 12:26 PM