Devices Supported on the Dartmouth Network

Device eduroam Dartmouth Public Wired Comments
Amazon Echo No Maybe Maybe ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.  An Amazon USB-Ethernet adaptor may be used to connect to a wired network.
Amazon Fire TV/Fire Stick No Maybe Maybe ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.  An Amazon USB-Ethernet adaptor may be used to connect to a wired network.
Please contact Classroom Technology Services for consultation on screen-sharing technologies.
Apple Home Pod No Yes Yes ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Apple Time Capsule No No No Apple Time Capsule devices are no longer supported by Apple and are therefore no longer permitted on the campus network.  For computer backup solutions, contact the ITC Service Desk.
Apple TV No Yes Yes Apple TVs work best when connected with a Wired Ethernet connection. They must be configured to not broadcast their own Wi-Fi network.
Please contact Classroom Technology Services for consultation on screen-sharing technologies.
Apple Watch No Yes No Apple Watches will work when connected to Dartmouth Public.
Cell Phone Signal Boosters, Repeaters, Microcells, or similar No No Yes* Cell Phone signal boosters that connect to a Wired Ethernet connection are allowed to be used in accordance with the policies of your cellular provider.  ITC does not provide any support for these devices.  Repeaters or Signal Boosters that do not connect to the Wired Ethernet network (i.e. they have an Indoor and an Outdoor antenna) are not allowed to be used on campus.
Google Chromecast No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Please contact Classroom Technology Services for consultation on screen-sharing technologies.
Google Home / Nest No Maybe No ITC has heard that these devices may work when connected to Dartmouth Public, but testing has not been done to confirm this.
Nanoleaf No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Nintendo Switch No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you may need to use a Wired Ethernet connection and request a Static Gaming IP Address for your device.  Use of an official Nintendo brand Dock or LAN Adapter is recommended.
Philips Hue No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Playstation No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you will need to use a Wired Ethernet connection and request a Static Gaming IP Address for your device.
Printers No No Yes Please use the Wired Ethernet or USB Ports on the printer. Printers will not work as expected on eduroam or Dartmouth Public. Printers must not broadcast their own Wi-Fi network or use Wi-Fi Direct. A static IP address and hostname can be requested for a printer to allow for easier access and sharing. A printer connected to a Wired Ethernet connection will be able to be used by devices connected to the eduroam Wi-Fi network.
Raspberry Pi or similar Linux-based SBC Devices Yes Yes Yes In order to connect to eduroam, you will need to configure the device to use WPA3-Enterprise with EAP-TLS.  Please see this KB Article on connecting to eduroam using the Linux operating system.
iRobot Roomba No Yes No ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Roku No Yes Yes Roku devices work wirelessly on Dartmouth Public and with wired connections. Wired connections will result in a better streaming experience.  See this article for information about connecting a Roku to a wired network.
Smart TVs, Blu-Ray Players, and other Set Top Boxes Maybe Yes Yes Devices that just need to connect to the Internet for streaming media, apps, or updates can use Dartmouth Public or, preferably, a Wired Ethernet connection. Support for eduroam by these devices is rare, but preferred over Dartmouth Public if it is an option. These devices are unlikely to communicate properly with other devices on the Wi-Fi network, such as a smartphone or tablet, for control or media streaming. These devices must be configured to not broadcast their own Wi-Fi network.
Smart Home technology such as Z-Wave, Zigbee, Matter, or Thread enabled switches, outlets, power strips, or lightbulbs Maybe Maybe Maybe Smart Home devices that support Wi-Fi or Wired Ethernet connections may be used on the campus network, however ITC cannot provide support for their functionality.  Devices that broadcast their own wireless connection using Wi-Fi, Zigbee, Z-Wave, or other radio technologies are not permitted to be used on the Dartmouth campus.
Solstice Pod, AirMedia, ClickShare, AirPlay, or similar screen-sharing devices No No Yes Please contact Classroom Technology Services for consultation on screen-sharing technologies.
Sonos No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Wi-Fi Range Extenders, Signal Boosters, Repeaters, Bridges, or Mesh devices No No No These devices are not permitted to be used on the Dartmouth Campus as they interfere with the campus wireless network.
Wi-Fi Routers or Access Points No No No Wi-Fi routers and access points are not permitted to be used on the Dartmouth Campus as they interfere with the campus wireless network.  If these devices are discovered to be interfering with the normal operation of the campus network, they may be disconnected from the network and/or powered off without advance warning.  For assistance with Wi-Fi connections, please contact the ITC Service Desk or report trouble with eduroam or Dartmouth Public service to www.dartgo.org/wifitrouble.
Wired Ethernet Routers or Switches No No Yes Wired Ethernet routers and switches are allowed to be used on the campus network provided that they operate in accordance with ITC Policy. If these devices are discovered to be interfering with the normal operation of the campus network, they may be disconnected from the network and/or powered off without advance warning.
Ethernet Hubs are forbidden on the campus network.  (Hubs are different from and are older technology than Ethernet Switches.)
Xbox No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you will need to use a Wired Ethernet connection and request a Static Gaming IP Address for your device.

General Notes

  • We cannot assign static and/or public IP addresses or hostnames to devices using a Wi-Fi connection.
  • We do not have the ability to "open" or "forward" ports on the network to your device as you may have done on a home network. We also do not support UPnP or DMZ settings on the network. The Dartmouth network uses substantially different technology than home networks to allow the scale, speed, and security required on a large campus environment.
  • With the exception of a workaround that can be applied for gaming devices (Nintendo, XBox, Playstation), we cannot reconfigure the network to change the NAT Type of your device.  Devices which are incompatible with the NAT technology used on campus can request a Public IP Address and use a wired Ethernet connection.  Gaming devices can request a Static Gaming IP Address.
  • We do not rate-limit, throttle, or restrict traffic in any way. Our goal is to provide the fastest available connection to all users at all times.  The speeds available on eduroam and Dartmouth Public are the same.  A wired network connection will provide the most reliable service.
  • Connections are blocked by our firewalls and other systems only if the connection is identified as a security threat. ITC does not block connections by any content filtering or censorship policy. Sometimes threat identifications are false-positives - if you believe a connection is being blocked and it should not be, please open a ticket with the Service Desk and our IT Security team will review and can unblock the connection.
  • ITC is working with equipment vendors and IT industry peers to develop new methods of allowing consumer devices to operate on a campus network environment, but does not have a way to support these devices on the network at this time.
  • Peer-to-Peer (Wireless to Wireless) communication is restricted for performance and security reasons. This means that Wi-Fi-connected devices cannot communicate directly with each other, even if they are on the same Wi-Fi network (eduroam or Dartmouth Public). Devices connected to eduroam can communicate directly with devices connected to the Wired Ethernet network by IP address or hostname. They cannot, however, automatically discover each other.
  • We cannot reconfigure the network to allow Bonjour/mDNS or Broadcast Discovery of devices.
  • If your device supports the eduroam network, please remove or otherwise have your device "forget" the Dartmouth Public network. This will help improve your connection reliability as it prevents your device from roaming between the two networks.
  • We cannot "register" the serial number, MAC address, or IP address of a device to enable it to work on the campus network.  If a device is listed above as being incompatible, then there is nothing we can do at this time to support it on the network.

Technical Requirements

For information on what technologies are required to access the Dartmouth network, please see the following KB Article Required Technologies for Accessing the Dartmouth Campus Network.

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