Devices Supported on the Dartmouth Network

Device Eduroam Dartmouth Public Wired Comments
Amazon Echo No Maybe Maybe ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.  An Amazon USB-Ethernet adaptor may be used to connect to a wired network.
Amazon Fire TV/Fire Stick No Maybe Maybe ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.  An Amazon USB-Ethernet adaptor may be used to connect to a wired network.
Apple Home Pod No Yes Yes ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Apple Time Capsule No No Yes Apple Time Capsule devices may be used on a Wired Ethernet connection provided that the WiFi features of the device are turned off and the Time Capsule's WAN or Internet port is connected to the campus network. Do NOT connect the LAN port(s) of the Time Capsule to the campus network.
Apple TV No Yes Yes Apple TVs work best when connected with a Wired Ethernet connection. They must be configured to not broadcast their own WiFi network.
Apple Watch Maybe Yes No Apple Watches will work when connected to Dartmouth Public. ITC has heard reports that Apple Watches running WatchOS 5 or greater can be connected to eduroam by installing the eduroam profile using the Watch app on your iPhone, but testing has not been done to confirm this.
Cell Phone Signal Boosters, Repeaters, Microcells, or similar No No Yes* Cell Phone signal boosters that connect to a Wired Ethernet connection are allowed to be used in accordance with the policies of your cellular provider. Repeaters or Signal Boosters that do not connect to the Wired Ethernet network (i.e. they have an Indoor and an Outdoor antenna) are not allowed to be used on campus.
Google Chromecast No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Google Home / Nest No Maybe No ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Nanoleaf No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Nintendo Switch No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you may need to use a Wired Ethernet connection and request a Gaming IP Address for your device.  Use of an official Nintendo brand Dock or LAN Adapter is recommended.
Philips Hue No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
Playstation No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you will need to use a Wired Ethernet connection and request a Gaming IP Address for your device.
Printers No No Yes Please use the Wired Ethernet or USB Ports on the printer. Printers will not work as expected on eduroam or Dartmouth Public. Printers must not broadcast their own WiFi network or use WiFi-Direct. A static IP address and hostname can be requested for a printer to allow for easier sharing. A printer connected to a Wired Ethernet connection will be able to be used by devices connected to the eduroam WiFi network.
Raspberry Pi or similar Linux-based SBC Devices Yes Yes Yes In order to connect to eduroam, you will need to configure the device to use WPA2-Enterprise with PEAP-MSCHAPv2
iRobot Roomba No Yes No ITC has heard that these devices may work when connected to Dartmouth Public, but extensive testing has not been done to confirm this.
Roku No Yes Yes Roku devices work wirelessly on Dartmouth Public and with wired connections. Wired connections will result in a better streaming experience.  See this article for information about connecting a Roku to a wired network.
Smart TVs, Blu-Ray Players, and other Set Top Boxes Maybe Yes Yes Devices that just need to connect to the Internet for streaming media, apps, or updates can use Dartmouth Public or, preferably, a Wired Ethernet connection. Support for eduroam by these devices is rare, but preferred over Dartmouth Public if it is an option. These devices are unlikely to communicate properly with other devices on the WiFi network, such as a smartphone or tablet, for control or media streaming. These devices must be configured to not broadcast their own WiFi network.
Solstice Pod, AirMedia, ClickShare, or similar screen-sharing devices No No Yes These devices work when connected to a Wired Ethernet connection. Devices on eduroam will be able to connect. In some circumstances, we can provide a wired "Semi-Public" Ethernet connection that will allow users of both eduroam and Dartmouth Public to connect as well. Please submit a request with the Service Desk for this activation. The devices must be configured to not broadcast their own WiFi Network. We will provide static IP addresses and hostnames for these devices upon request.
Sonos No No No This device connects to smartphones, tablets, and computers in a way that is not compatible with enterprise-grade networks such as the one at Dartmouth. There is no workaround at this time.
WiFi Range Extenders, Signal Boosters, Repeaters, Bridges, or Mesh devices No No No These devices are not permitted to be used on the Dartmouth Campus as they interfere with the campus wireless network.
WiFi Routers or Access Points including Apple AirPort No No No These devices are not permitted to be used on the Dartmouth Campus as they interfere with the campus wireless network.
Wired Ethernet Routers or Switches No No Yes

These devices are allowed to be used on the campus network provided that they operate in accordance with ITC Policy. If these devices are discovered to be interfering with the normal operation of the campus network, they may be disconnected from the network and/or powered off without advance warning.

Ethernet Hubs are forbidden on the campus network.  (Hubs are different from and are older technology than Ethernet Switches.)

Xbox No Yes Yes Gaming consoles work best when connected with a Wired Ethernet connection. Some multiplayer games show errors about NAT types. If you experience this and it is affecting your use of the device, you will need to use a Wired Ethernet connection and request a Gaming IP Address for your device.
         

General Notes

  • We cannot assign static and/or public IP addresses or hostnames to devices using a WiFi connection.
  • We do not have the ability to "open" or "forward" ports on the network to your device as you may have done on a home network. We also do not support UPnP or DMZ settings on the network. The Dartmouth network uses substantially different technology than home networks to allow the scale, speed, and security required on a large campus environment.
  • With the exception of gaming devices (Nintendo, XBox, Playstation), we cannot reconfigure the network to change the NAT Type of your device.  Devices which are incompatible with the NAT technology used on campus can request a Public IP Address and use a wired Ethernet connection.
  • We do not rate-limit, throttle, or restrict traffic in any way. Our goal is to provide the fastest available connection to all users at all times.  The speeds available on eduroam and Dartmouth Public are the same.  A wired network connection will provide the most reliable service.
  • Connections are blocked by our firewalls and other systems only if the connection is identified as a security threat. ITC does not block connections by any content filtering or censorship policy. Sometimes threat identifications are false-positives - if you believe a connection is being blocked and it should not be, please open a ticket with the Service Desk and our IT Security team will review and can unblock the connection.
  • ITC is working with equipment vendors and IT industry peers to develop new methods of allowing consumer devices to operate on a campus network environment, but does not have a way to support these devices on the network at this time.
  • Peer-to-Peer (Wireless to Wireless) communication is restricted for performance and security reasons. This means that WiFi-connected devices cannot communicate directly with each other, even if they are on the same WiFi network (eduroam or Dartmouth Public). Devices connected to eduroam can communicate directly with devices connected to the Wired Ethernet network by IP address or hostname. They cannot, however, automatically discover each other.
  • We cannot reconfigure the network to allow Bonjour/mDNS or Broadcast Discovery of devices.
  • If your device supports the eduroam network, please remove or otherwise have your device "forget" the Dartmouth Public network. This will help improve your connection reliability as it prevents your device from roaming between the two networks.
  • We cannot "register" the serial number, MAC address, or IP address of a device to enable it to work on the campus network.  If a device is listed above as being incompatible, then there is nothing we can do at this time to support it on the network.

Technical Requirements

Wired Connections

Dartmouth provides a wired Ethernet network following the TCP/IP model.  IPv4 is available by default.  IPv6 is available upon request for academic purposes at this time.  Older technologies such as AppleTalk or IPX/SPX are not longer supported.

Devices must support, at a minimum, 100Base-TX (100mbps), Full Duplex.  1000Base-T (Gigabit) is recommended.  Devices that only support 10Base-T (10mbps) or Half Duplex may no longer function on the network.
Devices should be configured to auto-negotiate speed whenever possible.

1 Gigabit (1000Base-T) Ethernet is available in most locations on campus.  2.5/5/10 Gigabit, mGig or nBase-T (2500/5000/10000BASE-T) and 10 Gigabit (10000Base-T) is available for academic purposes upon request.

 

Wireless Connections

Dartmouth provides a wireless network utilizing the 802.11 standard.  Dual-Band 2.4GHz and 5GHz frequencies are in use.  802.11n is available in all locations served on campus.  802.11ac (WiFi 5) and 802.11ax (WiFi 6) are available in many locations on campus.  ITC is in the process of upgrading WiFi equipment on campus at this time to provide a minimum of 802.11ac service to all served locations.

In order to connect to the WiFi network, devices must support, at a minimum, 802.11n 2.4GHz.  Devices supporting 802.11b only are incompatible with the Dartmouth network.

Devices and drivers must support, or be compatible with, 802.11k/v/r and 802.11ax beacons.  Incompatible drivers may prevent a device from working properly on the WiFi network.

5GHz or Dual Band 802.11ac or 802.11ax is recommended.  2x2 MIMO, 2 Spatial Streams (2x2:2) is the recommended minimum.

For devices purchased internationally, 802.11d Country Code must be set to US upon arrival on the Dartmouth campus.  (Many devices do this automatically.)

WiFi 6E (6GHz) is not offered at this time.

Connection to eduroam requires that the device support WPA2-Enterprise security with the ability to use EAP/PEAP-MSCHAPv2.  A valid Dartmouth NetID (or an account from another eduroam member institution) is required to authenticate the device to eduroam.

 

ITC does not provide or support Cellular Phone service.

 

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Details

Article ID: 109253
Created
Thu 6/4/20 2:15 PM
Modified
Fri 9/16/22 3:05 PM

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