Devices Supported on the Dartmouth Network

General Notes

• We cannot assign static and/or public IP addresses or hostnames to devices using a Wi-Fi connection.
• We do not have the ability to "open" or "forward" ports on the network to your device as you may have done on a home network. We also do not support UPnP or DMZ settings on the network. The Dartmouth network uses substantially different technology than home networks to allow the scale, speed, and security required on a large campus environment.
• With the exception of a workaround that can be applied for gaming devices (Nintendo, XBox, Playstation), we cannot reconfigure the network to change the NAT Type of your device.  Devices which are incompatible with the NAT technology used on campus can request a Public IP Address and use a wired Ethernet connection.  Gaming devices can request a Static Gaming IP Address.
• We do not rate-limit, throttle, or restrict traffic in any way. Our goal is to provide the fastest available connection to all users at all times.  The speeds available on eduroam and Dartmouth Public are the same.  A wired network connection will provide the most reliable service.
• Connections are blocked by our firewalls and other systems only if the connection is identified as a security threat. ITC does not block connections by any content filtering or censorship policy. Sometimes threat identifications are false-positives - if you believe a connection is being blocked and it should not be, please open a ticket with the Service Desk and our IT Security team will review and can unblock the connection.
• ITC is working with equipment vendors and IT industry peers to develop new methods of allowing consumer devices to operate on a campus network environment, but does not have a way to support these devices on the network at this time.
• Peer-to-Peer (Wireless to Wireless) communication is restricted for performance and security reasons. This means that Wi-Fi-connected devices cannot communicate directly with each other, even if they are on the same Wi-Fi network (eduroam or Dartmouth Public). Devices connected to eduroam can communicate directly with devices connected to the Wired Ethernet network by IP address or hostname. They cannot, however, automatically discover each other.
• We cannot reconfigure the network to allow Bonjour/mDNS or Broadcast Discovery of devices.
• If your device supports the eduroam network, please remove or otherwise have your device "forget" the Dartmouth Public network. This will help improve your connection reliability as it prevents your device from roaming between the two networks.
• We cannot "register" the serial number, MAC address, or IP address of a device to enable it to work on the campus network.  If a device is listed above as being incompatible, then there is nothing we can do at this time to support it on the network.

Technical Requirements

For information on what technologies are required to access the Dartmouth network, please see the following KB Article Required Technologies for Accessing the Dartmouth Campus Network.