Transferring a Call from One Handset to Another

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Within the GoToConnect phone system, if you answer a call on one device (either a hardware-based phone or a software-based phone), you can "park" the call, then go to another device for the same extension and pick up the call from there.

For example, if you answer a call using GoToConnect on your computer in your office, and you want to continue the conversation using GoToConnect on your smart phone, you can "park" the call in your office. Then pick up your cell phone and resume the conversation. 

To pick up a "parked" call using GoToConnect Mobile or a Poly desk phone, dial *37# - where # is the number of the parked call spot you used to park the call. 



Article ID: 109139
Wed 6/3/20 8:59 AM
Wed 6/3/20 10:44 AM