KMBS SMTP Changes

Instructions for desktop models (4050, C3350, and C3850fs). They MAY require a firmware update which KMBS would need to do. Instructions for floor models are below.

To determine if the machine needs a firmware update: Click the Security tab, then PKI Settings, then Device Certificate then Create and install a self-signed certificate. If there is no Encryption Key Type field on that page, then mark in the spreadsheet that it needs a firmware update.

To change the configuration:

1. Use a web browser to access the device via IP address.
2. Login as administrator
3. Click the Network tab.
4. Click OpenAPI Settings in left column.
5. Ensure the SSL/TLS field is set to SSL Only.
6. Click TCP Socket Settings in left column.
7. Ensure the SSL/TLS field is set to SSL Only.
8. Click Apply.
9. Click the HTTP Settings in the left column.
10. Ensure the SSL/TLS field is set to Enable.
11. Click E-mail Setting from the left column, then E-mail TX (SMTP).
12. In the SMTP Server Address field, enter smtp.office365.com.
13. In the Port Number field enter 587.
14. Ensure the SSL/TLS field is set to Start TLS.
15. In the Device Mail Address enter mfd.scan.to.email@dartmouth.edu.
16. Ensure the SMTP Authentication field is set to Enable.
17. In the Account field enter f002zy6@kiewit.dartmouth.edu.
18. Check the Change Password field then enter the password for this account in the Password field.
19. Click Apply.
20. Click the System tab then Machine Setting from the left column.
21. In the Administrator E-mail Address field, enter mfd.scan.to.email@dartmouth.edu.
22. Click Apply.
23. Click the Security tab then the Device Certificate in the PKI Settings section in the left column.
24. Click New Registration.
25. Check Create and install a self-signed Certificate then click OK.
26. In the Organization field enter Dartmouth College.
27. In the Organization Unit field, enter Dartmouth College.
28. In the Locality field, enter Hanover.
29. In the State/Province field, enter NH.
30. In the Country field, enter US.
31. Ensure the Administrator E-mail address field, is set to mfd.scan.to.email@dartmouth.edu
32. In the Validity Period field, enter 3650.
33. In the Encryption Key Type field, select RSA-2048, SHA-256.
34. Click Apply. You’ll see a message that a certificate is being created, then a message that it was created and installed.
35. Click OK.
36. Click Device Certificate Settings in the left column, then select the certificate you just created as the default then click OK.
37. Click the Security tab, then SSL/TSL Settings in the left column. Ensure the SSL/TLS field is set to Enable.
38. Click Apply.
39. Log out, restart device and test that scan to email works.

Instructions for C754e, 754e, C654e, 654e, 554e, C454e, C368, C364e, 364e, C308, 287, C284e, C224e:

1. Use a web browser to access the device via IP address.
2. Login as administrator
3. Click the Network tab.
4. Click OpenAPI Settings in left column.
5. Ensure Use SSL/TLS field is set to SSL Only.
6. Click TCP Socket Settings in left column.
7. Remove check from TCP Socket (ASCII mode) field.
8. Click OK twice.
9. Click the Network tab.
10. Click E-mail Setting from the left column, then E-mail TX (SMTP).
11. In the SMTP Server Address field, enter smtp.office365.com.
12. Ensure the Use SSL/TLS field is set to Start TLS.
13. Change the Port Number field to 587.
14. In the Device Mail Address enter mfd.scan.to.email@dartmouth.edu.
15. Ensure the SMTP Authentication field is checked.
16. In the User ID field enter f002zy6@kiewit.dartmouth.edu.
17. Check the Password is changed field then enter the password for this account in the Password field.
18. Click OK twice.
19. Click the System Settings tab then Machine Setting from the left column.
20. In the E-mail Address field in the Administrator Registration section, enter mfd.scan.to.email@dartmouth.edu.
21. Click OK twice.
22. Click the Security tab then the Device Certificate Setting in the PKI Settings section in the left column.
23. Click New Registration.
24. Check Create and install a self-signed Certificate then click OK.
25. In the Organization field enter Dartmouth College.
26. In the Organization Unit field, enter Dartmouth College.
27. In the Locality field, enter Hanover.
28. In the State/Province field, enter NH.
29. In the Country field, enter US.
30. Ensure the Administrator E-mail address field, is set to mfd.scan.to.email@dartmouth.edu
31. In the Validity Period field, enter 3650.
32. In the Encryption Key Type field, select RSA-2048, SHA-256.
33. Click OK. You’ll see a message that a certificate is being created, then a message that it was created and installed.
34. Click OK.
35. Click Device Certificate Settings in the left column, then select the certificate you just created as the default then click OK.
36. Refresh your browser and log back in as administrator.
37. Click the Security tab, then Protocol Settings under PKI Settings in the left column.
38. Click Create in the E-mail Transmission (SMTP) line, then select the certificate you just created.
39. Click OK twice.
40. Log out, restart device and test that scan to email works.