- Knowledge Base
- Computer, AV, Device, and Printing
- Assurance Programs - CAP and DAP
- Equipment Programs
What a Department Equipment Manager needs to do with tickets for CAP renewals and requests.
- Knowledge Base
- Computer, AV, Device, and Printing
- Client Technology Consulting
The ITC Service Desk uses a ticket closure survey to request feedback on your support experience and our services.
- Knowledge Base
- Computer, AV, Device, and Printing
- Assurance Programs - CAP and DAP
- Equipment Programs
Details about the steps that the DEP workflow takes.
- Knowledge Base
- Computer, AV, Device, and Printing
- Assurance Programs - CAP and DAP
- Equipment Programs
Frequently asked questions about the CAP renewal and request process.
- Knowledge Base
- Infrastructure Platforms and Services
- Infrastructure General Policies and Procedures
3:28 PMClaude responded: Dartmouth College ITC policy governing the authorized use of Temporary Access Pass (TAP) in Microsoft Entra ID.Dartmouth College ITC policy governing the authorized use of Temporary Access Pass (TAP) in Microsoft Entra ID. Covers who is eligible to hold the TAP Issuer role, permitted use cases, identity verification requirements, platform configuration standards, and the accountability responsibilities of department leadership. Applies to Help Desk, Endpoint Manageme
- Knowledge Base
- Software and Solutions
- Microsoft and o365
- Outlook
- Outlook How-to
If you are being prompted to re-authenticate an account in Outlook, this indicates it was added using its NetID and password.
This article provides instructions on how to remove an account from each version of Outlook on both Mac and Windows.
- Knowledge Base
- Software and Solutions
- Other Software
Instructions for Course Instructors in PE and Wellness about using the CourseKey site.