Use of Duo for Users with +86 Numbers

Tags china welcome

Due to recent telephony restrictions by the Chinese government, Duo is no longer able to deliver automated phone calls for authentication to users with +86 numbers. All other authentication methods, including phone-based options such as Duo Push and SMS passcodes, are not affected.

If you have a +86 number, each time you access an application that displays the Duo prompt, you will see the following screen:

Click Click here for more information to access the Duo Knowledge Base article at for additional information.


Article ID: 75867
Thu 4/11/19 8:26 AM
Mon 11/11/19 3:00 PM