Use of Duo for Users with +86 Numbers

Body

Due to recent telephony restrictions by the Chinese government, Duo is no longer able to deliver automated phone calls for authentication to users with +86 numbers. Duo Push authentication is not affected.

If you have a +86 number, each time you access an application that displays the Duo prompt, you will see the following screen:

Click Click here for more information to access the Duo Knowledge Base article at http://help.duo.com/s/article/5001 for additional information.

  • Please note: SMS-delivered passcodes and Duo App Passcodes are no longer supported (as of June 22, 2022) due to changes in security policies.

Details

Details

Article ID: 75867
Created
Thu 4/11/19 8:26 AM
Modified
Tue 3/14/23 10:41 AM