Add Department Account to Outlook for Mac

Step-by-Step

To add a departmental account to Outlook on Macintosh:

  1. From within your Outlook account, click the Microsoft Outlook menu, choose Settings then Accounts.
  2. Click the + found at the bottom left of screen to add an account.
  3. Click Add an Account.
  4. In the E-Mail address field enter the full email address for the departmental account you're adding (i.e. Department.XYZ@dartmouth.edu).
  5. You should be redirected to Dartmouth Web Authentication page. If you receive a message that Outlook cannot add an Exchange account, click the "Not Exchange" link in the upper-right. Then click the Microsoft 365 icon.
  6. You should then be presented with a login. In the Username field, enter <netid> where the NetID is the NetID of the departmental account you're adding.
  7. In the Password field, enter the departmental account password.
  8. If prompted, authenticate with Duo.
  9. Click the Done button.
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