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Check out this article I found in the ITC Services Portal knowledge base.<br /><br /><a href="https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=64571">https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=64571</a><br /><br />Mark an Email as Unread