Create Folders in Outlook

Step-by-Step

Create additional folders to organize messages, contacts, tasks, and notes.

Outlook 2013, Outlook 2016 (Windows)

1. To add a folder to the Navigation Pane, click the Folder tab, then New Folder.
2. Enter a name in the Name box. In the Select where to place the folder list, click the location for the new folder. Click OK.

Outlook 2016 (Mac)

1. At the bottom of the navigation pane, click the icon for Mail.
2. Click the Organize tab, click New Folder. In the navigation pane, type a name for the new folder. 

Blitz Web Access (BWA)

1. In the navigation pane, right click (control + click on a Mac) your name which is the heading above your list of folders. (If your name doesn't appear, click Folders.)
   Note: This only applies to those accounts where the mailbox resides in the O365 environment; not those in the Gmail environment. 
2. Click Create New Folder.
3. Type the name of the new folder
4. Press Enter.