To enhance the security of Dartmouth accounts, starting in October 2nd 2025, users will be required to begin the My Account Password Reset process by entering their NetID.
If you do not know your Dartmouth NetID, you can use the new MyAccount Find My NetID tool. This tool allows you to enter a personal email address that Dartmouth has on file, and you will receive an email containing your NetID.
Who
What
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Action Required (none)
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Any Dartmouth Community member resetting their password or needing to find their NetID.
https://MyAccount.Dartmouth.edu will present a user with these options:
A user choosing "Find My NetID" or "Reset my password" will be prompted to solve a captcha to prove they are a human. They can continue to access MyAccount without solving a captcha again for one hour.
After solving a captcha if necessary, a user choosing "Find My NetID" will be prompted to enter their personal email address:
And then informed that their NetID was sent to their personal email, if the personal email exists in Dartmouth's records:
A user choosing "Reset my password" will be asked to enter their NetID:
If the user has a personal email on file, they will be offered a self-service password reset option. No information about the personal email address on file will be displayed on the screen.
This change will happen in October 2nd, 2025.
No action is required of any user until they need to perform a password reset. Self-service password resets will continue to require having a personal email on file.
If you wish to review or change your personal address on file:
Students can see this Knowledge Base Article about using DartHub.
Faculty and Staff can see this Knowledge Base Article about using employee.dartmouth.edu.
Alums can visit https://alumni.dartmouth.edu/update-your-info.
- Call us 24/7 at: 603-646-3202 or Toll-Free: 855-215-9024
- Email for 24/7 assistance: alumni.help@dartmouth.edu