List of Resources for Internet and Broadband Access

During these unprecedented times and the possible personal challenges with accessing the internet, Dartmouth ITC is providing a list of internet/WiFi resources to you. This may make it easier for you to stay connected and access your online classes. This way you can continue to work on your assignments, projects, and related tasks. We appreciate your patience and understanding as we work through the changing landscape due to the COVID-19 outbreak. 

Information about Internet Services and Access

Start here

Your Guide to Internet Service During New Coronavirus (COVID-19) Outbreak

Current Vendor Information:

The Federal Communications Commission has an agreement that states that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots for increased accessibility to the internet. Visit https://docs.fcc.gov/public/attachments/DOC-363033A1.pdf for information.

Please contact your current internet provider or visit the following websites for the latest details on how to sign-up and leverage these services.  Most providers also offer free or discounted service to families with qualifying financial needs.

  • Altice/Optimum/Suddenlink
    For households with K-12 and/or college students who may be displaced due to school closures and who do not currently have home internet access, we are offering our Altice Advantage 30 Mbps broadband solution for free for 60 days to any new customer household within our footprint. Starting Monday, March 16, 2020, eligible households interested in this solution can call: 866-200-9522 to enroll in Optimum region, 888-633-0030 to enroll in Suddenlink region 

  • Cox Communications Response
    Cox is offering ... A $19.99 offer for new Starter internet customers with ... no annual contract or qualifications to help low income and those impacted from Coronavirus challenges, like seniors and college students.

  • Comcast/Xfinity
    Any low income student/family in need of internet service through Comcast is encouraged to reach out to www.internetessentials.com or call either of two dedicated phone numbers: 1-855-846-8376 for English and 1-855-765-6995 for Spanish

  • Consolidated Communications (f.k.a Fairpoint)
    Students who don’t currently have Internet access and want to get connected via Consolidated can call 1-855-399-3084 and mention the offer code “two months free” or visit www.consolidated.com/offer/student for more information.

  • Charter Communications
    Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

  • HughesNet

  • AT&T

  • Verizon

  • Sprint

  • T-Mobile

Details

Article ID: 102631
Created
Mon 3/23/20 5:58 PM
Modified
Wed 5/13/20 5:17 PM

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