Services A-Z (125)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Add/Remove Printer

Update your computer to add or remove a printer that is on the Dartmouth network

Admissions and Financial Aid General Request

General Request for Admissions and Financial Aid

Alumni Helpdesk

Dartmouth provides alumni and volunteers with help accessing online resources. The Alumni Help Desk will assist alumni with logging in and using the applications available to alumni.

Andes- Shared Memory Computer (SMP)

API Key Scope Approval/Assignment

Obtain approvals/assignment of requested scope

AV System Design and Installation

Information, Technology & Consulting's (ITC) Classroom Technology Services Group can assist you with audiovisual system design that will meet your teaching or business need.

AV System Repair and Upgrade

Information, Technology & Consulting's (ITC) Classroom Technology Services Group can evaluate and make simple repairs to systems in other spaces as well as assist you with AV design upgrade that will meet your teaching or business need.

B

Banner: Access Request

Access to Banner Pages and Self-Service

C

Calendar

Your Dartmouth account includes a personal calendar. Shared calendars (such as conference rooms and group vacation calendars) need to be requested through the IT Service Desk.

Call Center

ITC can provide a call center to a department that would like automated call routing with multiple prompts and menus.

Campus Facilities Administrative Systems Request

Submit a ticket for any campus facilities and administrative systems issues or requests

Canvas

Canvas is a web-based tool for teaching, learning, and collaboration. All Dartmouth classes are automatically provisioned with a Canvas site. Canvas integrates with many other teaching and learning tools used at Dartmouth. New features, enhancements and bug fixes are applied to Canvas every three weeks.

Canvas: Request Access for Non-Dartmouth User

Add a user without Dartmouth credentials to a Canvas site

Canvas: Request an Org Site

Departments request canvas access for doing administrative trainings

Canvas: Request General Support

Request General Canvas Support

Centers at Dartmouth

The following links are useful starting points for undergraduates to explore opportunities available to them.

Central Classroom AV - Report a Problem

Report an audio visual problem experienced in a central classroom.

Central Classroom Orientation

Central booked classrooms are designed for self-service use of computer, video, and document display. Select this service to schedule a Classroom Specialist to review AV in your assigned space.

Chat

Several different tools are available for members of the Dartmouth community to electronically chat with others.

Classroom Capture

Echo360 is a classroom capture service that enables you to capture and distribute a recording of your class meeting to your students through Canvas.

Computer Assurance Program

The Computer Assurance Program (CAP) is an ITC program created to replace aging office computers with current, secure, high-performance desktop and laptop computers at a subsidized cost.

Computer Hardware Repair Pickup

Computer Store Online Orders

Order online today!

Consultation for Collaboration/File Storage Options

Work with ITC staff to determine the best tools for you to use to collaborate with others - both at Dartmouth and external. This includes file storage options, communications, and group collaboration tools.

CrashPlan Desktop Backup and Restore

CrashPlan is an automated, continuous, cloud-based back up and data recovery service for desktop and laptop devices.

D

DartAlert

Campus-wide emergency communication system

Dartmouth NetID: Renew an Expiring Account

Renew a sponsored, departmental, organizational or service account

Database Request

Request a new database (for MySQL, Postgres, SQL Server), a new database schema (Oracle), or an export/import of data.

Dean of Faculty Computer Equipment Program

Computer upgrade program for tenure track Faculty.

Device Assurance Program

The Device Assurance Program (DAP) ensures that participating computers (Mac and Windows) are automatically kept up to date and protected against known and emerging security threats, and more easily and quickly serviced. DAP eliminates the hassles and worries associated with sorting through software and security updates and ensures that users taking advantage of the program are always up to date. All Dartmouth-owned computers are eligible for DAP.

Discovery Cluster

DocuSign Service Request

Request Service

Duo Service Request

Use this service if you need additional help in enrolling in Duo's 2FA.

E

Email

Dartmouth email for students, faculty, and staff

Email Client Upgrade

Request for help with upgrading your email client (Outlook, MacMail, Thunderbird, Android OS Mail clients, etc)

Enroll in Duo's 2FA

Use this service to enroll in Duo's 2FA.

Event Recording

Video recording of campus events and public lectures.

F

FAQs and working with Research Computing

The research computing department is undergoing transformation to become the Research Information, Technology and Consulting organization. As part of the transformation, critical information will be directed to the new Dartmouth Services site.

Finance, Procurement, and PCard

Finance, Procurement, and PCard

Fix Conflicting Google Account

Request assistance with resolving issues related to conflicting Google accounts

G

G Suite for Education

Google Teams provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

GIS - Geographic Information Systems

We provide systems support for GIS Software and GIS related projects. Visit the GIS website.

Google Hangouts

Chat and make video calls on the Google platform

GreenPrint

Dartmouth's default campus printing system for students

GreenPrint Refund Request

If you tried to print a file on a GreenPrint printer, and it didn't print, or if the print quality was poor, you can request a refund for your account.

H

Human Resources and Payroll

Human Resources and Payroll

I

In-Class Academic Support

Classroom Technology Services (Class Tech) provides specialized in-room support to assist the faculty with technical and logistical aspects of technology used in A&S classrooms.

Install Application

Install Application

Integration Consulting Service

Provide advice, consulting and development for middleware integration needs.

IP Communicator/Soft Phone

Request IP communicator

IRA (OBIEE): Data Warehouse

Institutional Reporting and Analysis (OBIEE), Data Warehouse

J

Journeys Platform

Dartmouth’s WordPress platform designed specifically for teaching, learning, and research.

L

Letters of Support

Granting agencies often seek institutional commitment to proposed research in grant applications. The Research ITC group facilitates this effort.

Life Science Informatics/Bioinformatics

Data management, computation and software for life sciences projects.

N

Network Firewalls - Add

Add new services to the network firewalls

Network Firewalls - Modify

Modifications to the network firewalls

Network General Request

Use this form to submit a request for networking services.

New Computer Setup

Request a new computer setup.

New Employee Technology Orientation

Request a Dartmouth Technology Orientation for a new employee.

O

O365 Groups

Part of the Office 365 suite of tools, provides group collaboration space with email as the primary communications medium. Provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

O365 Teams

Part of the Office 365 suite of tools, provides group collaboration space with chat as the primary communication medium. Provides space to store files that are shared with other members of the Dartmouth community and with people outside of Dartmouth.

OBIEE: Object Access Request

Access to OBIEE objects not provided via the OnBase Forms

OnBase System Request

Request OnBase services

OneDrive

Location for storing your files

Online Training

Access Online Training Resources

Order a New Computer

Dartmouth's Computer Store provides sales and service of desktop and laptop computers

Order a New Printer

Multi-function devices or desktop printers are available to members of the Dartmouth community.

OurFiles: Request a New Site

OurFiles provides space to store files that are shared with other members of the Dartmouth community.

P

Parallel Programming

We help you convert sequential programs to run in parallel

Polaris- Shared Memory Computer (SMP)

Printer IP Address Request

Request to move a printer from one portion of the network to another.

Produce a video

Complete video production from planning, shooting, editing and distribution.

Purchase a new or used computer

Purchase a new or used computer with a Dartmouth academic discount

Purchase Your Computer When You Leave Dartmouth

Prepare your computer to be used when it no longer connects to Dartmouth's network

R

RaDar

Welcome to RaDar, the centralized ordering system for shared resources. Please select the shared resource to view and purchase services and products offered by the resource

RAPPORT Access

Applications include Grants, IRB, COI, HUB and CMR/eSirius.

Red Hat Enterprise Linux Licensing and Updates

Subscribe your Red Hat Enterprise Linux Server or Workstation to the ITC Satellite Server to receive system updates.

Report a Network or Wireless problem

Problems connecting to the wireless or wired Dartmouth networks.

Report a Phone Problem

Telecommunication/Phone Issues

Report a Problem with VPN

If you are having a problem with VPN or GlobalProtect, please report the problem here.

Report an Infrastructure Problem

Report a problem with an application, database, server, or software infrastructure component

Report Phishing or Spam

Service to report a phishing attempt.

Request a Mailing List

Blitz group mailing list, ListServ List, O365 Group

Request a New Website

The Web Services team builds websites for administrative offices, academic departments, centers, institutes, and programs on campus. If you're interested in working with us, please complete the associated form.

Request a Shared Calendar

Room or resource calendar, Vacation or other shared calendar

Request an Account

Request a sponsored, departmental, organizational or service account

Request Help with an Existing Website

If you need assistance with a current Web Services' supported-site, please fill out the associated form. This includes training requests and questions about website content, site structure, analytics, and accessibility.

Request Infrastructure

Request the creation/installation, reconfiguration, or general assistance for a new application, database, server, or software infrastructure component.

Request Instructor-led Training

If your department needs training on a standard application, ITC can provide hands-on training.

Request Learning Design and Technology Support

Request learning design and educational technology support consultation.

Request Microsoft Project

Request a license to install the full client version of Microsoft Project

Request Microsoft Visio

Request a license to install the full client version of Microsoft Visio

Request New API Or A Modification Of An Existing API

Request New API Or A Modification Of An Existing API

Request or Update Phone or Voicemail

Request an add/move/change for your telephone, activation of a new voicemail account or reset voicemail password.

Request/Remove Access

Request Access or removal of access to Dartmouth Services that are restricted

Research Computing Bill of Rights

Researchers at Dartmouth are entitled to access a foundation of computational resources at no cost.

Research Computing Mailing list

Stay current with news and announcements by subscribing to various news-lists of interest.

Reset (Unlock) Account

Request assistance to unlock or reset a password or security questions on a shared account

Restore Request

Request data restoration

Risk and Compliance Assessment

Request a Risk or Compliance Assessment

S

Server Request

Systems Infrastructure and Networking will provide service for designing, provisioning, hosting and administration of physical, virtual, and AWS cloud server infrastructure.

Set Up Access to Printer Address Book

Set up access to a department printer address book.

SharePoint System request

Request Service

SharePoint: Request a New Site

SharePoint sites allow you to create a collaboration and communication space for your department.

Single Sign-on Integration

Integrate an application with Dartmouth SAML provider.

Skype for Business

Video conferencing application to connect with people at Dartmouth

Software for Research

Software available for Researchers

Static IP

Request new static IP addresses or modify existing records

Statistics

Statistical consultancy

Still Need Help?

Submit a request for support if you have been unable to find the service or knowledge you are looking for in the Dartmouth Services Portal

Storage Request

Storage offerings including block, NFS, and SMB storage protocols.

Student and Faculty Administrative Systems Request

Submit a ticket for any student and faculty administrative systems issues or requests

T

Technology for Business Meetings and Campus Events

Information, Technology & Consulting's (ITC) Classroom Technology Services Group offer self-serve, staff assisted, or fully staffed technology services for business meetings and campus events.

Training

Research Computing helps you learn how to use research software and systems through our live training sessions and online classes.

U

Upgrade Application

Upgrade application to the latest version.

V

Video recording and live event streaming

Video recording of campus events, public lectures and performances.

VPN Access

Connect to the Dartmouth network via VPN

W

Website Requests and Problems

To report an issue or problem with an existing site, or, for general website questions, please fill out the associated form.

When you are unable to find a service you need, yet related to research...

Please send an email to research.computing@dartmouth.edu or call (603) 646-8936. Someone from the department will respond promptly and help you.

Wired Network

Hardwired network connections in residence halls, offices, or other locations.

Wireless Network

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

WordPress

Learn more about the do-it-yourself web publishing platform for Dartmouth faculty, students, and staff.

X

Xfinity Streaming TV

XFINITY On Campus (XOC) is an IPTV service from Comcast delivered to laptops, tablets and smartphones through the Dartmouth network.

Y

Yammer

Yammer is a social networking tool for engaging with people across Dartmouth.

Z

Zoom

Web-based video conferencing application