Migrating your workspace
- Before submitting your request, please visit this Slack article and follow the directions to gather your Workspace URL and Org ID. Please provide both in your request
Important Information about Your Migration
Click to learn about the migration process.
- You are requesting to migrate your workspace to our Slack Enterprise Grid(dartmouth.enterprise.slack.com).
- ITC works with Slack to complete these migrations. ITC will schedule the migration for a date and time that works for you.
- You may be responsible to update the members in your workspace to ensure a smooth migration. Please ensure you have admin access to the workspace.
- Membership must remain consistent across the Dartmouth Grid.
- Dartmouth members - Prior to migration, Dartmouth members should update their email address to their Dartmouth email.
- Members will log in using the button: Sign in with Dartmouth SSO (Duo).
- Non-Dartmouth members - Non-Dartmouth members will become 'guests' in the Dartmouth grid.
- Guests will log in using the button: I have a guest account.
- Migrations generally take less than 30 minutes per workspace, but can take an hour or longer to complete.
- Please be prepared for access disruption during a workspace migration.
- After your migration is complete, ensure critical channels, app integrations, and content were migrated as expected.
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