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Database Platform Support
  1. Services
  2. Infrastructure Platforms and Services
  3. Database Platforms
A database platform team’s (DPT) primary job is to ensure that data is available, protected from loss and corruption, and easily accessible as needed. Below are some of the chief responsibilities that make up the day-to-day work of the DPT.

The DPT service within ITC can provide support for the database platforms listed above. While the toolset may differ, whether a database resides on-premise or in AWS or Azure Cloud, the role of the DPT is not that different.
Oracle Database Hosting Service
  1. Services
  2. Administrative and Reporting Systems
  3. Oracle Database Services
Database Services ensures that customer databases are protected and monitored by establishing backup and recovery procedures, providing a secure database environment, and monitoring database performance.
Report an Infrastructure Problem
  1. Services
  2. Infrastructure Platforms and Services
Report a problem with an application, database, server, or software infrastructure component
Database Request
  1. Services
  2. Administrative and Reporting Systems
  3. Database Services
Request a new database (for MySQL, Postgres, SQL Server), a new database schema (Oracle), or an export/import of data.