Can't connect to Eduroam when undocked and moving to another room while on VPN

Issue

Cannot get connected to Eduroam wireless when moving from a workstation to a conference room.

Environment

Windows 10 laptop that is connected to F5 VPN and is connected to a dock that has an ethernet connection as well as being connected to Eduroam.  Undocking then moving to another room may cause a disconnect to the VPN connection, which disrupts the Eduroam connection and the laptop will not reconnect to Eduroam.

Work Around

Before undocking and leaving the workstation, disconnect from VPN.  Then undock and move to the other room. You should remain connected to Eduroam wireless.

If VPN is needed at the other location, reconnect to F5 VPN

 

 

 

This article has not yet been validated.

Details

Article ID: 68930
Created
Thu 12/13/18 1:50 PM
Modified
Thu 5/9/19 1:30 PM