Service Catalog

Categories (20)

Accounts and Access

Support for system access, account creation and management including password resets and sponsored accounts.
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Administrative and Reporting Systems

Support for administrative and reporting functions of an institution. Includes analytics, business intelligence, reporting, finance, human resources, student information systems, advancement, research administration, and conference and event management.
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Alumni Services

Services available to Alumni
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Computer, Device, Software and Printing Support

Support for Dartmouth community members to do their day-to-day work including help with mobile devices, laptops, desktops and printing.
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Computer Sales & Service

For both work and home, Dartmouth's Computer Store is your friendly resource for academically priced computers and software, printers, supplies, iPods, accessories, factory-certified repairs, and helpful advice on the latest in computer technology.

We provide products and services for members of the Dartmouth community, so you can try, buy, and walk away with your new computer today! We have great education pricing, and since we're located in New Hampshire, you don't pay taxes.

We also have certified technicians on staff who diagnose and repair failed hardware issues. We offer competitive rates for time and materials.

Contact us:
STORE
Email: the.computer.store@dartmouth.edu
Phone: (603) 646-3249
Hours: Mon-Fri 9:00am-4:00pm

REPAIR SHOP
Email: computer.repairs@dartmouth.edu
Phone: (603) 646-1232
Hours: Mon-Fri 9:00am-4:00pm

Location: 7 South Street
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Dartmouth Equipment Programs

The Dartmouth Equipment Programs (DEP) are a collection of ITC programs for Dartmouth staff members, created to replace aging devices with current, secure, high-performance solutions at a subsidized cost.

The program provides benefits by equipping eligible staff with tested, predictable, and reliable hardware and software configurations resulting in devices that are easier to use and to support. Removing older, outdated equipment from the network also reduces the overall cost of support and maintenance.
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Email and Collaboration Tools

Support for Office365, GSuite, Dropbox, OneDrive, and Slack etc.
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Enrollment Operations

For submitting tickets to Undergraduate Admissions and FinAID tickets.
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Feedback

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Infrastructure Platforms and Services

The Infrastructure Platforms Services Group provides the core computing infrastructure for Dartmouth College. This group design installs and supports foundational computing platforms such as computer and storage networks, data centers, servers, and storage. The primary goal of this group is to provide robust, reliable, and secure computing infrastructure and services for faculty, staff, students, and visitor

Available To: Faculty, Staff
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Project Requests

This category contains links to Project Request services that are available to all Dartmouth Service Portal users.
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Research

Support for storage, computation, HPC and visualization needed for Dartmouth's research activities.
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Information Security

Support for Infrastructure and services that provide security, data integrity, and compliance for institutional activities. Includes virus protection, encryption, privacy impact assessments, information risk management, emergency preparedness, data security, audit and monitoring systems and services, and data access and stewardship.

See https://www.dartmouth.edu/~prepare/ for additional information on Emergency Preparedness at Dartmouth.
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Teaching, Learning and Classrooms

Support for faculty in teaching and learning including learning management systems, online course development and other academic tools.
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Training and Consulting Services

Support for consulting/advisory services including business analysis, QA, portfolio/project management, and IT training.
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Websites

Services related to websites including Dartmouth.edu and content management systems.
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Wifi, Network, VPN and Phone

Support for wired and wireless access, remote access, network configurations and phone. For expedited support, please use designated services.
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Can't find what you need?

Submit a general request or report a general problem if you haven't been able to find a specific service.
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Campus Services

Includes the following:
-- Service Request for Campus Services Technology Services
-- Departmental Reopening Planning Questionnaire, Service Request for Campus S
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Data Governance

Data Governance Program
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