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This Knowledge Base article provides an overview of Dartmouth College’s use of InCommon and Sectigo SSL/TLS certificates. It explains the roles of root and intermediate certificates in creating a secure chain of trust and offers guidance on downloading and installing these certificates. Administrators can find direct links to the relevant certificates and instructions for configuring them in various environments. This resource ensures secure and reliable digital communication for Dartmouth’s ser

This Knowledge Base article guides Dartmouth College users on how to request and obtain SSL/TLS and Code Signing certificates through the InCommon Certificate Manager. With all domains pre-validated, the process is streamlined to focus on submitting certificate requests and installing them. Users can quickly secure their web services and sign applications by following the provided steps. For additional help, users are directed to contact Dartmouth IT support or access InCommon resources.

Applications Manager (AppWorx) login fails with the error "javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure"

Applications Manager (AppWorx) clients began encountering the "Application Blocked by Java Security" on Monday June 10th, 2019, due to the expiration of a vendor jar signing certificate associated with the application. ITC is now working to upgrade Applications Manager from version 9.1.3 to 9.3 in order to resolve the issue. Until then, users will need to following the workaround instructions in this article to avoid encountering this message.