Details

• Refunds will be granted when the printer malfunctions (toner failure or broken parts).
• Refunds will not be granted for user error or interference with release station operation (incorrectly formatted documents, tampering with buttons on the CPU or printer).
• All requests will be investigated and responded to within 1 business week.

How to Request a Refund

1. Navigate to greenprint.dartmouth.edu.
    
2. Click on "Recent Print Jobs."
   
   
    
3. Find the Print Job you would like refunded.
    
4. Click "Request Refund" on the right side of the desired print job. 
   
   
    
5. Fill out the appropriate fields
    
6. Hit send to submit 
   
   
    

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