ITC will be updating Dartmouth Zoom usernames to a standardized lowercase format. E.g. F001ABC@dartmouth.edu will be converted to f001abc@dartmouth.edu
What You Need to Know
- Users affected: This only applies to the people we send a direct email to. Making the change, even if you are in a meeting, will not cause a disruption.
- Username Transformation: Your current Zoom username, which is currently displayed in all capital letters(e.g. F001ABC@dartmouth.edu), will be systematically updated to a lowercase format.
- Temporary Intermediate Step: To facilitate this transition, we will temporarily change your Zoom username to an intermediate email address (temp@dartmouth.edu). This is a necessary step because Zoom doesn't view a case change as an actual account change.
- Final Update to Lowercase: Following the temporary change, your username will be updated once more to its final lowercase version, reflecting your standard Dartmouth NetID format (e.g. f001abc@dartmouth.edu).
- Zoom Email Notifications: Please be aware that each of these updates will trigger an automated email notification from Zoom about the username change. It should send you two emails but if sometimes you do not get the second email when it's completed quickly.
- No Action Required from Your End: This process will occur automatically, and no action is required from you. Your upcoming Zoom meetings and scheduled events will remain unaffected by these changes.
- Ensuring Seamless Integration: This standardization to lowercase usernames is a vital step in ensuring smoother and more reliable integration between Zoom and other Dartmouth systems you utilize regularly.
Why?
This change is crucial for improving compatibility and interoperability with various other campus systems and integrations. Zoom has a few integrations that require casing to match or it will not work. We've found that some newer integrations make this a requirement. In order to be prepared for the future, we are proactively making this change.