Authentication System Update - March 25, 2025

• When

• Who

• What

• Troubleshooting

• Help 

When:

Information, Technology, and Consulting will update the Authentication System on March 25, 2025, between 0530 - 0730 am.

Who:

This update will impact the entire Dartmouth Community. 

What:

1. This update has no functionality changes for end users to the system.
2. There is one visual change.  The log-in screen will move from the left-hand side to the center, as shown below.  
3. If you encounter issues, first log out and log back in. If the issue persists, submit a ticket. 

Trouble Logging in

• Go to - logout.dartmouth.edu
• Close the browser window
• Log-in again

Help:

• Call us at 603-646-2999 or toll-free 1-855-764-2485 24/7
• Live chat in the bottom-right of Services.Dartmouth.edu
• Submit a ticket at Services.Dartmouth.edu
• Email Help@dartmouth.edu