Sequoia - Known Issues

These are examples of issues we are seeing currently. Solutions are workarounds that have succeeded for a limited user base and may not be the fix for all.

1. I cannot open any PowerPoint files or Word docs. All I get is this prompt, and when I follow the requests, still it doesn’t work
   • Logout of App - Outlook, Word, Powerpoint, Excel.  Sign in again 
2. P-card Transactions - Firefox
   • Java no longer popping after DUO
   • Upgrade to Java 8 431 Build 10  
3. Remote Desktop 
   • unable to successfully open OnBase from rds.dartmouth.edu since upgrade to Sequoia.  Final update 15.1 and issue persists

The following vendors are not yet supporting Sequoia:

• GlobalProtect VPN
  • Testing newer version of GlobalProtect for release soom