Error: GlobalProtect Virtual Adapter Was Not Set Up Correctly Due to a Delay When Connecting to VPN

Details

When the process of uninstalling the GlobalProtect program, restarting the computer, then reinstalling Global Protect fails, the following steps should resolve the issue.

https://live.paloaltonetworks.com/t5/globalprotect-discussions/the-virtual-adapter-was-not-set-up-correctly-due-to-a-delay/td-p/382464

Step-by-Step

  • Run Command Prompt as Administrator
  • Enter command net stop winmgmt
  • Enter command winmgmt /resetrepository
  • Reboot the machine
  • Confirm user is able to connect to VPN

If issue persists, complete following steps:

  • Run Command Prompt as Administrator
  • Enter command net stop winmgmt
  • Leave the command prompt open and navigate to Windows\System32\wbem
  • Rename the folder "Repository" to "Repository.old"
  • Switch back to the command prompt and enter command net start winmgmt
  • Reboot the machine
  • Confirm user is able to connect to VPN
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Details

Article ID: 156692
Created
Fri 1/26/24 9:20 AM
Modified
Fri 1/26/24 9:20 AM