About Planon
Planon is an Integrated Workplace Management System. Planon is used for Facilities Management, Space, Maintenance, Real Estate, etc. Planon is accessed via a web-browser and access is controlled via Dartmouth’s SSO. The first time you hit the website you will be prompted to login with the normal DUO two-factor authentication.
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Getting Access or Requesting Help
- A service request needs to be raised with Campus Services Technology Services
- Users may also choose to join the Planon Users Slack channel to raise questions or participate in discussions
Web Browser support
Planon has multi-tab browser support.
- You can open Planon in multiple tabs on your browser.
- A single login works for all browser tabs.
- Only one module license is used for all tabs.
- When you open the application in different tabs, you can view the same or different TSIs from your navigation panel.
- Planon is web based. It is recommend to use Firefox or Chrome as the browser. more detailed specifications
Configuring Chrome
Occasionally Planon TSI’s will fail to load in Chrome.
![](https://services.dartmouth.edu/TDPortal/Images/Viewer?fileName=cde6e84d-376c-4246-a21a-f2b855ae4a87.png)
If this happens, try the following troubleshooting steps:
- Open internet settings > Privacy and security
- Check that cookies are enabled.
- Alternatively, click on the eye icon at the far right of the URL bar to enable cookies.