Check bookmarks - all Browsers
Be sure to use the main link to Employee Self-Service. This includes checking to make sure that any bookmarks go to the following link as well.
https://oa.dartmouth.edu:8007/OA_HTML/AppsLogin
Chrome Browser settings:
- Click on the Chrome menu icon -
- Select Settings
Settings Menu
- Click on Privacy and security
- Select Cookies and other site data
Close the Settings window (x)
Settings from Chrome menu
select clear browsing data
Advanced tab
select only Cookies and other site data
Cached images and files
All cookies and site data - check to see if any entry for oa.dartmouth.edu - remove.
Close Chrome browser and reopen. Browser will need to be closed to clear the cookies completely.
Firefox
Select Open Applications Menu (Hamburger)
Select Settings
Select Privacy & Security
Scroll to Cookies and Site Data
Select Manage Exceptions
Address of website - enter:
https://oa.dartmouth.edu:8007
Save Changes
Select Clear Data...
Select Cookies and Site Data
Cached Web Content
Clear